Newsflash: Updated Firmware for HP LaserJet P4015 and P4515 Printer Series with Quiet Mode - Bits and Dots -
Newsflash: Updated Firmware for HP LaserJet P4015 and P4515 Printer Series with Quiet Mode

Posted by: Brian R. Kneebone
Technology Consultant, Imaging and Printing Group
 
 

Workgroup devices have become as fast as departmental devices, reaching speeds of 63 ppm.  This has never historically been a consideration with large departmental devices found traditionally in copier rooms or at the end of isles.  While it is fantastic that workgroup devices bring output performance reaching these speeds, the mechanics involved with moving paper this fast in workgroup devices obviously raises auditory concerns for environments where the device is at a user's desk or for certain locations where the ambient noise is quite low.  HP, like other manufacturers, are introducing intelligent features in their products to help give administrators the flexibility to choose settings which suit their user environments best.

In September 2008, HP released new firmware for the HP LaserJet P4015/P4515 Printer Series with a new “HP Adaptive Print Solution” (also known as Quiet Mode) which slightly reduces print speed to bring down sound volume, but in an intelligent way.  It engages the quiet mode for smaller jobs (of which administrators can control the threshold) where the difference in output speed is negligible at best or allows administrators to leave it on for all jobs.

This is a firmware enhancement that was just added to the devices and will require the firmware date-code from September 2008 or later.  Download the firmware for your HP LaserJet P4015 or HP LaserJet P4515 Printer Series now and update with the instructions provided.

When the firmware is updated, the Quiet Mode will be left in its default “OFF” position.  Here are the configuration instructions with screen shot to understand the function:

  • QUIET MODE:
    • [OFF] – DEFAULT
    • [ON]
    • [AUTO TRANSITION]
  • AUTO TRANSITION: Select a value from 10 to 999 pages.  Quiet mode stays engaged if below this threshold for a given job.  Quiet mode temporarily disengages for larger jobs which exceed this threshold.


Posted 11-20-2008 11:56 PM by Brian R. Kneebone

Comments

George Lo wrote re: Newsflash: Updated Firmware for HP LaserJet P4015 and P4515 Printer Series with Quiet Mode
on 11-25-2008 5:36 PM

Our firm has tested the firmware and found that prints will jam in the 5-bin mailbox due to the slower speed.  The "jam" seems more like a configuration issue as the mechanism in the mailbox stop prematurely causing the paper to remain squeezed in the rollers.

Is there a fix for this issue?

Fred N Boehm wrote re: Newsflash: Updated Firmware for HP LaserJet P4015 and P4515 Printer Series with Quiet Mode
on 11-27-2008 3:00 PM

Brian:

What ppm if you engage quiet mode?

Brian R. Kneebone wrote re: Newsflash: Updated Firmware for HP LaserJet P4015 and P4515 Printer Series with Quiet Mode
on 12-01-2008 5:05 PM

Hi George, this sounds like something for your hardware break-fix contact to investigate/resolve. If you're not working with an HP Authorized Service Provider, you can call into the support line for assistance.  The one thing I would suggest you can try (beyond re-seating the finisher, with the power off of course) is updating the firmware.  Sometimes HP will provide enhancements to the timing process in the print engine including timing with the finishing options.  Even if the firmware appears to be the same, send it again to make sure the finisher gets those latest enhancements as well.  I'm not suggesting this will absolutely fix what you're facing.  There could be something mechanical that requires resolution or there could be something all together different.  Hope this helps, regards.

Fred Boehm wrote re: Newsflash: Updated Firmware for HP LaserJet P4015 and P4515 Printer Series with Quiet Mode
on 12-02-2008 9:50 PM

Brian:

Is there an exact ppm speed quoted for the "quiet mode"?

It seems like the adaptive mode automatically kicks in after the default amount of pages is reach on a job, rather than the total pages in the job from page 1.  Is that correct?

Brian R. Kneebone wrote re: Newsflash: Updated Firmware for HP LaserJet P4015 and P4515 Printer Series with Quiet Mode
on 12-12-2008 3:42 AM

Two excellent questions.  I'm in the process of clarifying now and will post something in about a weeks time when I'm back from some of my customer engagements.  Thanks Fred.

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