Bits and Dots : Management

UPD: HP Universal Print Driver 5.01 Released

Brian R. Kneebone — Tue, 13 Oct 2009 15:52:00 GMT

The HP Universal Print Driver 5 released earlier this summer. A maintenance release of this version corrects some items listed in the "Breaking News" tab of the HP Universal Print Driver site. Please review the following sources of information ...

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Win: Getting ready for Windows 7 and Server 2008 R2

Brian R. Kneebone — Wed, 09 Sep 2009 01:13:00 GMT

As many IT administrators know, the launch of Microsoft Windows 7 and Microsoft Server 2008 R2 are quickly coming around the corner. The MS Windows 7 wide release comes on the 22nd of October, 2009. I know most of my customers are looking forward to this release from Microsoft. Administrators managing devices such as printers, scanners, multifunction and all-in-one products will likely want to plan for compatibility and readiness ...

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DSS: HP MFP Digital Sending Software 4.15 Released

Brian R. Kneebone — Sun, 16 Aug 2009 18:26:00 GMT

This is just a quick note to share that DSS 4.15 released a short time ago. If you're updating from DSS 4.14, there are no new features really as this is mainly a maintenance release. This updated software package will address customer issues identified through HP's support and escalation personnel. If you're updating from previous releases, review the release notes to see what the new software enhancements are ...

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MFP: Digital Sender and Multifunction Firmware Updates (2009 - 1)

Brian R. Kneebone — Sat, 01 Aug 2009 02:17:00 GMT

The HP LaserJet, Color LaserJet, Edgeline and Digital Senders have new firmware updates which officially launched on the HP website recently ...

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WJA: HP Web Jetadmin 10.2 has Re-launched

Brian R. Kneebone — Wed, 29 Jul 2009 00:57:00 GMT

In a previous post I mentioned that HP Web Jetadmin had launched. It was temporarily pulled to deal with an installer-related issue and re-released super quickly with the necessary hot-fix. I shan't bore you with the details found nestled in the release notes, but I do suggest, if you have the old installer 10.2.58560, ditch it and please use 10.2.59093 exclusively. Many thanks to the WJA and support teams who caught the issue and dealt with it in an expedient fashion. I'm sure people will love WJA 10.2 given all the fantastic new features I mentioned earlier...

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Video: Use SNMP to Query Select Device Settings

Brian R. Kneebone — Wed, 08 Jul 2009 02:59:00 GMT

The Simple Network Management Protocol (SNMP) is used in many network appliances like switches, routers, printers, IP console KVMs, etc. While most network administrators would be directed to use tools like HP Web Jetadmin to do the work for them, for various reasons some administrators may prefer to query devices directly. I put together this simple video to show how you can use a simple tool like Net-SNMP to walk the list of OIDs, hunt for a particular value to find its corresponding OID to use in specific SNMP get queries admins may choose to build into their own scripts, programs etc ...

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WJA: HP Web Jetadmin 10.2 has Launched, 10.1 updated as well

Brian R. Kneebone — Fri, 03 Jul 2009 22:25:00 GMT

HP Web Jetadmin 10.2 (10.2.58560) has launched. There are a lot of really great new features that have been added with a couple altered or removed all-together. Give yourself some time to absorb the new features and treat this like a major upgrade. While the release notes show the detailed "What's New" information, here are some of the highlights I'm mainly appreciative of ...

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WJA: New Training Videos Online for HP Web Jetadmin 10

Brian R. Kneebone — Tue, 09 Jun 2009 21:12:00 GMT

The HP Web Jetadmin team has put together an amazing series of training videos that are beyond fantastic. I'm really happy to recommend this to customers of all sizes and types who would like a quick crash course in familiarizing themselves with the software or even to use it as a refresher. Many customers use HP Web Jetadmin for some, but not all functionality. Perhaps these videos are useful even to seasoned veterens with WJA interested in using features they may not have even known were available. This may be especially true as security topics continue to interest customers wishing to proactively manage their printing and imaging assets.

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Colour: Devices Designed for Business Continue to Challenge Perceptions

Brian R. Kneebone — Wed, 29 Apr 2009 15:40:00 GMT

Most enterprise customers I work with equate enterprise printing with laser printing. While Hewlett-Packard has a fantastic array of products in its LaserJet and Color LaseJet portfolio, for many needs ink-based solutions may be perceived as inappropriate. Many customers think of the low-cost devices as having higher operational costs, challenges with archivability including water fastness, and issues with tracking and monitoring over the network (especially for USB-connected devices) using tools like HP Web Jetadmin. Hewlett-Packard continues to challenge these perceptions with new advancements in it's HP OfficeJet Pro line-up refreshed in February......(read more)

Video Tutorial: Importing and Exporting Data with HP Web Jetadmin

Brian R. Kneebone — Sun, 26 Apr 2009 11:40:00 GMT

It's been well over a month since I've posted an update on this portal, so I figured it was time for another video tutorial. This question has come up a couple of times with my various customers around importing and exporing data. This is usually around using asset management fields like exporting a list of serial numbers to compare against an asset management system or even importing tags into HP Web Jetadmin to either help for device identification with helpdesk and/or incorporate into reports......(read more)

Solutions: HP Global Solutions Catalogues and HP LaserJet Fonts Portals Updated ...

Brian R. Kneebone — Thu, 05 Mar 2009 16:30:00 GMT

I work with large enterprise customers where they look to Hewlett-Packard to solve universal problems you may be interested in, including: reducing wasted prints, facilitating document capture, improving electronic and paper security, reducing costs of specialty printing, etc. Hewlett-Packard has made strong investments in the solutions space to help customers optimize their infrastructure, manage their environment and improve workflows. For some people, this may be as simple as doing more with the printers, MFPs, scanners, etc. they purchase from HP already. For others, they may look for solutions which alter business process to improve efficiencies. If you're thinking along these lines, I strongly you to take a look at the HP Global Solution Catalog and the HP LaserJet Fonts websites which have been recently updated showing more solution partners, better descriptions, more products, etc......(read more)

DDU: Use the HP Driver Deployment Utility to preconfigure drivers, create network print queues and preserve WHQL

Brian R. Kneebone — Mon, 02 Mar 2009 15:00:00 GMT

A short time ago, Hewlett-Packard had released a utility called the "HP Driver Deployment Utility" (DDU) to the web. Previously the DDU was circulated privately amongst HP's enterprise customers. DDU was designed to be as agnostic as possible with most commercial LaserJet, Color LaserJet and Edgeline drivers including the HP Universal Print Driver. Here are its major features......(read more)

TIP: Determining the Manual Proxy for use within HP Web Jetadmin

Brian R. Kneebone — Thu, 19 Feb 2009 08:00:00 GMT

HP Web Jetadmin has the ability to reach out to the HP website for several different reasons including downloading the latest firmware updates, getting troubleshooting information for particular devices, etc. To do so, activate HTTP downloads under the "Tools" -> "Options" menu. If your organization uses a proxy server, HP Web Jetadmin is compatible with most, but not all. Also, it requires the entry of a manual proxy address (automatic proxies are not supported at this time). So what do you do if your organization has an automatic proxy server? Read the rest of this article to learn more ......(read more)

WJA: HP Web Jetadmin Updated to Version 10.1.56108 (Service Release 2.0)

Brian R. Kneebone — Tue, 17 Feb 2009 11:18:00 GMT

HP Web Jetadmin 10.1 has been updated to version 10.1.56108 (Service Release 2.0). Please review the "Release Notes" for the upgrade which detail the fixes made with this particular release above and beyond the previous versions. ...(read more)

Webcast: Imaging and Printing Security Best Practices

Brian R. Kneebone — Tue, 10 Feb 2009 20:45:00 GMT

Learn more about what you can do to proactively protect your organization's imaging and printing interersts at this HP webcast. Attendees registering from the US or Canada will be entered for a chance to win an HP OfficeJet J6480 AiO wireless printer......(read more)