A colleague of mine recently handed me an article from a technology magazine, Digital Leader. It was a special report entitled: "Quality Needs Work" and there was a small box containing the phrase "Ease of Doing Business", which of...
Filed under: Customer Experience, Ease of Doing Business, easy, support, customer service, customers, Contracts and Licensing Simplification, Quality, Integrated Customer/Partner Support, Communication Initiative, Service Contract Simplification