Rick Aldinger
WW Business Development Manager for HP’s Imaging & Printing Group
When you work for HP, you meet a lot of people from different industries, disciplines and walks of life. And when you’re fortunate enough to have an authentic conversation, to be able to ask pointed questions, to listen, and to get answers about what is important to customers, you learn a lot about them as individuals, what works for their business, and just as importantly, what doesn’t work.
HP recently had conversations with more than 100 of our best enterprise customers. And what we heard time and again is you want us to talk with you; that you want us to get to know your business -- to become a partner in making your business better, more efficient, and more profitable by solving problems.
I am not sure how many of you are familiar with managing your printers or even if you want to know. (It’s OK, most business people don’t think about printers unless there’s a problem. The printers just work, and there’s no need to really manage them. After all, they are printers, right?) Well, I’m not sure your business really has that luxury anymore.
I have found out talking with customers that usually there is someone in your organization struggles with the complexity of printing (MFPs, color control, security, standardized configurations, to name a few), and that someone works hard to understand how many printers you have, or the types of printers, or how those assets are utilized or if they can be remotely configured, and how to troubleshoot the printers remotely.
I would like to share with you best practices, tips and ways to help you solve these problems and make printing an asset and competitive advantage for your business. A good first step is to share how HP can help you manage your printing environment.
It starts with a printing software solution called Web Jetadmin. It’s been around for 10 years now, and we just recently introduced a new version that takes printer fleet administration and management to an all new level. Web Jetadmin 10.0 comes with robust new features for remote deployment, problem reporting and resolution, proactive management, enhanced security and supplies management, and integration with MS Active Directory Services.
The early reviews of Web Jetadmin 10.0 that I’ve seen have been very positive. And while good reviews are good news, it’s more important for me – and HP -- to hear that this release will make a big difference in someone’s business. I have good news there too: My phone has been ringing steadily with customers calling to find out more about this software.
HP Web Jetadmin 10.0 has all the benefits of Web Jetadmin 8x, but with added features that make it even easier to work with. Users can now:
- Drag and drop printers to a group
- Right click to perform a wide range of tasks (including adding a device to a group, start a configuration, set alerts, and more)
- Easily resize screens
- Utilize wizards and searchable help functions
And these features just scratch the surface of what this revamped tool can do, but more importantly is what Web Jetadmin 10.0 will do to improve your company’s bottom line. Over the next few months, I’d like to talk with you about what these new benefits can do for managing your enterprise printers and more specifically, what they mean for you in your daily work life.
(But if you want to start today, you can learn more about HP's Print & Imaging Management Solution, on HP Web Jetadmin, where you will find all kinds of information about our current solution, whitepapers, training schedules, and more.)
Please use the comment link below to ask me questions about Web Jetadmin or to let me know what printing issues you’d like to talk about in this blog. I look forward to you joining the conversation!
Blogger Rick Aldinger is Worldwide Business Development Manager for HP’s Imaging & Printing Group, Print Management Solutions.
enterprise printing, hp, Hewlett Packard, MFP, Web Jetadmin
Posted
05-25-2007 5:26 PM
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