Rick Aldinger

Worldwide Business Development Manager for HP’s Imaging & Printing Group

I just returned from the HP Technology Conference and saw firsthand the excitement and expectations around HP Web Jetadmin 10x. Customers who have already installed the application are impressed by how much time they are saving by using this new version, and many people are eager to see for themselves how the improvements we made will affect their work day.

We released this version June 20^th and it is available for download on our website. I think it’s worth your time to watch the flash demo, which will give you with a quick overview of the product and some of its features.

In my last post, I shared some of the ease of use benefits that you should see using HP Web Jetadmin 10x.  I’d love to hear your initial thoughts. Do you find the product more intuitive and easier to navigate, and is the “Help” system is a more useful resource?

We’ve also made some great strides with regard to performance; specifically when navigating from view to view or folder to folder inside the application. These improvements became possible when we moved to a single database, .Net, and when we allowed the client to perform more of the user interface functionality (there is a small app that gets downloaded to the client when running the application remotely).

In order to get optimal performance, though, it’s important to install Web Jetadmin 10.0 on a suitable workstation. I have seen some customers running the application on a machine with a 1.2 GHz processor, 512 MB of memory and 40 GB disk drive, and while it will certainly work, the performance will not be as impressive as most of you would like it to be. Ideally, you need at least a 2.4 GHz processor with 1GB of memory and an 80 GB disk drive for the server application. The same is true for the client side of the house.  You want to be running on at least a 1.8 GHZ processor with 1 GB of memory. Web Jetadmin 10.0 will also take advantage of a dual core processor. I just finished loading up a 2.4 GHZ machine with 2 GB of memory. With 16,000 devices and anywhere from 1 to 15 users, performance was acceptable.  No issues occurred when I moved from the discovery folder to the device list and response was within seconds. 

And remember, with any ‘real time’ application, the network can, and will, play a role in performance.  There is a very good whitepaper, “Best Practices for Managing your Assets”, that contains a section about application performance and some of the things you can expect to see. 

While I was at the technology conference, it was great to talk with people face to face about Web Jetadmin 10x. But I’d also like to hear from all of you about your experiences. Please use the comment link below to let me know about any performance improvements you have seen or any issues or questions that have come up since upgrading to 10.0.

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