Mike Feldman VP, IPG Global Enterprise Business

I am in the nation’s capital this week (actually Georgetown but very close to DC and on Pennsylvania Street) with our East Coast Enterprise Customer Advisory Council (EAC).  There is nothing better than time spent with customers – staying on the ground with the issues and challenges they’re facing.   And, it’s exciting for us – from the perspective of what HP has to offer – to help them manage the challenges, improve workflows and save money. 

Our customers here are telling me that cost containment, green IT and green printing are still the hottest topics.  Customers love HP’s Web Jetadmin and Univeral Print Driver and we are committed to providing a best-in-class experience with these important software platforms.  Scanning is also on the rise and our customers are successfully replacing copiers with HP MFPs and in many cases, relying on HP’s Managed Print Services.  

We are so lucky to have great large enterprise customers who will take 2 days out of their busy schedules on a regular basis to meet with us and give us invaluable feedback.  Tomorrow we will cover the product portfolio and future direction as well as our green printing solutions.  I am looking forward to more great feedback.  These customers shape our investments and directions.  Coming up next month we will be in Berlin, Germany and Calgary, Canada for more customer councils.  On the road again – and enjoying every second of customer interaction.

Technorati tags: enterprise printing, hp, Hewlett Packard, universal print driver, web jetadmin, managed print services