HP’s Enterprise Printing Blog : customers

Beyond the Super Bowl Spectacle

Tac Anderson — Sat, 07 Feb 2009 19:21:00 GMT

Mike Feldman
Vice President and General Manager
Enterprise Sales and Services
IPG-Americas

Hey everyone - I'm back from the Super Bowl this week. What a game! This year's spectacle was one of the best ever -- and proved to be a welcome, yet sharp contrast to the difficulties that plague our economy. However, to me, the Super Bowl isn't simply about football, or even the halftime extravaganza (however great Springsteen was!)

I had the opportunity to meet with more than thirty CIOs and executives - some who are already executing with HP on the three tenets of our strategy: optimize infrastructure, manage environment, and improve workflow, and some who are eager to get started with our Print 2.0 workshops and assessments. With their continued focus on costs, productivity, security and environmental impact, it is becoming more and more clear that HP has lined up the solutions they need to combat the brutal realities of today's business climate.

So, while the Steelers delivered on their promise to capture their sixth championship title, and 'The Boss' delivered on his promise of a '12-minute' halftime party, our enterprise printing team is also ready to deliver. We're committed to delivering the solutions our customers need to do more with less, boost productivity, protect their infrastructure and reign in the costs and environmental impact of their paper-intensive processes.

Business challenges on your mind too? Interested in learning more about our workshops and assessments? Check out our Printing and Imaging Solutions page.

Technorati Tags: Cost Savings,Security,Environment,Enterprise Printing Industry

HP Kicks Off National Retail Federation Event with New Retail Printing Solution

Tac Anderson — Wed, 14 Jan 2009 21:00:00 GMT

Mike Feldman
Vice President and General Manager
Enterprise Sales and Services
IPG-Americas

I just heard from Rock Wight, HP IPG WW Market Development Consultant for the Retail and Hospitality Industries, who is onsite at this year's National Retail Federation (NRF) trade show in the "Big Apple" -- one of the nation's largest retail conferences. Even with the troubles facing the retail industry, Rock reports that the show is one of the best he's attended in years and says the buzz around HP's presence at the show has attendees fired up about the retail industry in 2009.

I wanted to share with you the latest news that HP announced this week to conference attendees around its HP Retail Printing Solution for retailers. Geared specifically towards grocery and convenience stores, this solution has the capacity, endurance and flexibility to print high quality promotional items on vinyl stock - material poised to tackle the challenges of a busy retail environment.

Think about all the signage you see in your local grocery store. From sales and promotional signage down to the price tags and shelf labels, HP is offering retail signage solutions that look sharp, have lasting appeal, help attract additional customers and, ultimately, drive sales. And, that should get all retailers excited these days! Based on feedback from our customers, HP identified a major pain point for retailers and created a solution that addresses the core values and goals of the grocer. Sometimes recognition alone and one innovative concept can solve a simple and long-standing problem for a customer. Now that is what I call a SMART solution.

Achieving Business Success for our Enterprise Customers

Tac Anderson — Wed, 26 Nov 2008 19:29:00 GMT

Mike Feldman
Vice President and General Manager
Enterprise Sales and Services
IPG-Americas

ImagePrint 2008

I’m happy to report that ImagePrint 2008 was a tremendous success. This year, we had a record number of enterprise customers and channel and solution partners in attendance. Not only was it a great turnout, but everything from the breakout sessions to the keynotes to the solutions showcase were first-rate and we received extremely positive feedback from our customers and partners alike. I have the privilege to work with many smart and talented people at HP and really saw my team engaging at all levels.

At every turn I was hearing from customers that this event made a difference and that they are going to take immediate action on building their Print 2.0 plans, which allow them to save money and improve their business processes just by assessing their imaging and printing environment. For those already down the path of optimizing their infrastructure and/or managing their environments, they wanted to extend their plans by improving their workflows and streamlining their imaging and printing operations.

Thank you to everyone who attended this year’s event.

Technorati Tags: enterprise,partners,HP,event,Print 2.0,imageprint

HP Unveils New Document Management Solutions and Green IT Action Plan for Enterprise Customers

Tac Anderson — Wed, 19 Nov 2008 23:38:00 GMT

Live from ImagePrint 2008 pt 2

Mike Feldman
Vice President and General Manager
Enterprise Sales and Services
IPG-Americas

I’m up early and ready for an engaging and informative day with customers and partners here at ImagePrint. In all of our customer conversations today, we’re focused on how we can help customers optimize their infrastructure, manage their environment and improve their workflows.

With this in mind, today we are excited to announce three new imaging and printing solutions that include:

HP and Perceptive Software Capture and Workflow Solutions, which enable customers to capture and organize all types of documents then retrieve a specific page instantly from a wide variety of standard as well as custom enterprise business applications.
HP and ReadSoft Automated Invoice Processing Solution that transforms paper-based workflows into a seamless electronic process. This allows for finance and administration teams to interpret, validate and verify information contained in printed invoices.
HP Automated Invoice Processing Solution for Manufacturing captures invoice data for manufacturers at remote locations using HP MFPs and rapidly interprets, verifies and approves the information electronically. The solution facilitates rigorous records management, compliance and risk reduction, creating fully digital documents that can be processed in days rather than weeks. It is ideal for manufacturers looking to reduce labor, document storage, shipping, and courier costs.

In addition, we are also announcing the new Green IT Action plan for printing and imaging, a step-by-step guide to help customers develop a plan to reduce the environmental impact of printing and imaging.

The new solutions and the Green IT Action Plan expand HP’s portfolio of solutions to addresses the document management and sustainability needs of enterprise customers. To learn more about these solutions, visit: http://www.hp.com/go/imageprintma.

I’m looking forward to meeting with customers and to a great night that includes the “Taste of Florida” dinner and reception here at ImagePrint.

Bruce Dahlgren presents the keynote address at ImagePrint 2008.

Technorati Tags: IT,Green,HP,ImagePrint,Document Management,Workflow

Continuing the Dialogue: Addressing our Enterprise Customer’s Top Business Concerns

Tac Anderson — Wed, 19 Nov 2008 02:15:00 GMT

Live from ImagePrint 2008

Mike Feldman
Vice President and General Manager
Enterprise Sales and Services
IPG-Americas

Greetings from Orlando!

I am blogging this week from the beautiful Gaylord Palms Resort in Orlando, Florida at ImagePrint, HP’s annual imaging and printing conference for enterprise customers. This year, I’m looking forward to participating and hosting sessions from a different vantage point under my new role in leading HP’s enterprise business.

Tomorrow morning, I will host what I hope to be an engaging conversation with our customers about their top challenges and how partnering with HP better enable them to assess, approach and meet their imaging and printing objectives. During the past year, I’ve been able to see first-hand our customer’s top business concerns and priorities. I hope to ensure that the 800+ customers and partners attending ImagePrint obtain value from HP on all levels. There will also be a keynote from Bruce Dahlgren, senior vice president for Worldwide Sales and Services that will feature HP’s vision of imaging and printing and how opportunities and tools available now can help customers achieve their business goals. Select customers will also participate in panel discussions sharing their insights and best practices for a variety of topics ranging from “Green IT” to optimizing printer fleets and improving workflows.

I’m off to greet customers that are arriving today. Stay tuned for additional updates this week.

Innovative HP and UPS Partnership

Tac Anderson — Thu, 13 Nov 2008 17:03:00 GMT

Image via Wikipedia

Hatem Mostafa,
V.P. of Inkjet Systems,
Imaging and Printing Group (IPG), HP

When UPS approached us about creating a solution that would help them streamline their package scanning and labeling process, you can imagine that we were up to the challenge. Immediately we knew it was a natural partnership – UPS has historically adopted innovative technology as a leader in supply chain and logistics and HP brings years of IT experience and ground breaking innovations.

Today, I’m excited to announce that UPS is deploying our combination scanner and paperless printing device – the HP Handheld sp400 All-in-One – This groundbreaking device prints millions of sorting instructions in ink directly on packages without the use of labels.

The innovation behind this solution is just part of its success. With the HP Handheld sp400 All-in-One, UPS will experience increased efficiency and effectiveness at a lower cost, while reducing energy consumption and carbon emissions.

Take a look at these statistics:

At a beta test in Orlando, where the HP Handheld sp400 All-in-One was being used for about 40,000 packages a day, it reduced errors to zero.
The device enables UPS to be more productive; saving approximately 92,456 hours per year.
UPS expects to decrease operational costs by more than $30 million by 2013.
The HP Handheld sp400 All-in-One will also help UPS reduce their environmental impact through paper and ink reduction. By eliminating all paper-based label printing for just one year, UPS expects to save 1,338 tons of paper and reduce their carbon emissions by 3,807 tons.

We’re excited that UPS and other companies will have the opportunity to incorporate this device into their business processes to become more efficient, improve workflow and reduce carbon footprint.

What products ignite your passion and produce an impact? Are there any initiatives either in your company or others that you’ve seen reduce carbon footprint and change behavior?

Check out more information about this announcement including a video co-produced by HP and UPS here and let me know your thoughts.

Technorati Tags: HP,UPS,Printing,Innovative,Solutions

An Exciting Change

Tac Anderson — Thu, 06 Nov 2008 17:18:00 GMT

Mike Feldman
Vice President and General Manager
Enterprise Sales and Services
IPG-Americas

I have an exciting personal announcement to make here on my blog. As many of you know, for the past 15 months, I've enjoyed my time in our world-wide enterprise business leading the marketing and sales program functions. I've had the chance to travel abroad and better understand our global business and strategy. And I've had the opportunity to meet HP people and customers all over the world.

Now I am really excited to return to the US region and assume the vice president and general manager leadership role for our enterprise business. I will be responsible for our enterprise named and territory accounts as well as our Public Sector business. In addition, I will have responsibility for our Managed Print Services business, industry and horizontal solutions and our routes to market. Luckily, I have a talented and experienced leadership team in place to help drive our success. And I am thrilled to be on the front lines again working hard to delight our customers and win business.

I’m looking forward to getting out in the field even more to connect with and meet customers. Even in this credit crunch, customers are looking for solutions that help them save money, improve efficiency and enhance their environmental stewardship. Viacom is a great testament to how HP is helping our customers tackle their biggest IT problems.

I’ll keep on blogging here – to share my thoughts and ideas. Let me know what’s on your mind.

Technorati Tags: sales,US,HP,Enterprise,Mike Feldman

Live blogging from HP's Annual Imaging and Printing Conference

Tac Anderson — Tue, 07 Oct 2008 14:41:00 GMT

Mike Feldman
VP Worldwide Sales and Services

Today I’m live-blogging from HP’s 2008 Annual Imaging and Printing Conference in San Diego. We have nearly 100 press and analysts in attendance, who will hear directly from HP about our offerings for the consumer, SMB, enterprise and graphic arts markets. At the keynote address, HP’s Executive Vice President of IPG, Vyomesh Joshi (VJ), talked about trends taking shape that are driven by the explosion of digital content, and how HP is providing greater options for our enterprise customers to boost productivity, security and environmental sustainability. VJ also talked about cool new partnerships with MTV and MySpace to drive their users to hit print and share content.

But since you’re reading the Enterprise Printing Blog, I’m focusing this entry on one of our newest Managed Printing Services customers, Viacom. We are honored to have Joe Simon, CIO, and Bob Roth, vice president of Strategic Services, from Viacom joining us at the conference. Working with HP, Viacom is projecting super savings of nearly 25 percent in imaging and printing costs over the next three years. In addition to the fantastic cost savings, Viacom’s new managed imaging and printing fleet from HP will provide a 50 to 60 percent increase in energy savings, reducing its carbon emissions associated with energy by more than 28 percent.

To follow the goings on at the conference in real time, check out our twitter feed – with the Twitter Station we’ve set up at the event, you never know who will drop in and make a tweet.

Joe Simon, CIO of Viacom, (seated in the middle) on stage during 'The Endurance of Print' panel discussion

Technorati Tags: viacom,mtv,myspace,hp

HP Enterprise Advisory Council: Gathering Customer Feedback from Around the World

murradav — Mon, 15 Sep 2008 23:13:00 GMT

Mike Feldman
VP, IPG Global Enterprise Business

Just returning back from my trip to Europe. We met with 12 customers in Berlin, now one of my favorite cities, as part of our enterprise advisory council. The group of thought leaders represents leading companies in central and eastern Europe, as well as the middle east, Mediterranean and Africa. We had companies from Russia, Poland, Budapest, Romania, Czech Republic, Turkey, Greece, and others. Over the course of two days, they provided invaluable feedback on our strategy, direction, portfolio, and solutions.

The feedback gathered here impacts the key decisions we will make in the short term and long term. This council is one of many that we do around the world to keep a close pulse on our customers, market trends, and key opportunities. After the council, we spent two days in southern Germany with our enterprise imaging and printing region leadership team for Europe, Middle East, and Africa (EMEA). We have a very strong leadership team that has been consistently growing the business and our market share in EMEA. It was great to see how our plans are coming together to continue this leadership in the market.

Next week I am off to meet my colleagues from EDS which should be very exciting. After that, it is another council meeting, this time in Banff, Canada. It may be time to sell my home and move in to the Marriott!

HP’s Enterprise Printing Blog : customers

Beyond the Super Bowl Spectacle

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HP Kicks Off National Retail Federation Event with New Retail Printing Solution

Achieving Business Success for our Enterprise Customers

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HP Unveils New Document Management Solutions and Green IT Action Plan for Enterprise Customers

Continuing the Dialogue: Addressing our Enterprise Customer’s Top Business Concerns

Live from ImagePrint 2008

Innovative HP and UPS Partnership

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An Exciting Change

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Live blogging from HP's Annual Imaging and Printing Conference

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HP Enterprise Advisory Council: Gathering Customer Feedback from Around the World