HP’s Enterprise Printing Blog : enterprise printing

HP Leads in Managed Print Services – For a Reason

sherri.stuart@hp.com — Tue, 17 Nov 2009 20:51:00 GMT

Mike Feldman
Vice President and General Manager
Managed Enterprise Solutions
IPG-Americas

Onward and upward as they say! HP’s Managed Print Services (MPS) has once again been recognized as the leader in the space by a leading analyst firm.

I am thrilled to report that in a recent survey conducted by IDC, HP was identified as a leader in their "Managed Print Services – Global Market and Provider Analysis," with the highest share of new and outstanding MPS contracts among hardcopy manufacturers.

This, in the wake of recognition by Gartner as leading in MPS vision, and Photizo as MPS market share leader.

Lucky for HP? Not so much. We see this as truly a reflection of hard work and commitment meeting opportunity. As you’ve heard me say before, HP has steadily made major inroads in the business printing industry by doing the hard work up front - transforming our portfolio, software, services, programs and skills to align with our customers’ evolving needs. By successfully striving to provide customers with the best choice of partner to help them reduce imaging and printing costs, improve efficiency and reduce their environmental footprint, HP has taken the lead in the industry.

To receive accolades from top analyst firms such as IDC, Gartner and Photizo Group is a testament to HP’s commitment to its customers.

A lot of hard work, and a lot of continuous improvement are at play here. And an enormous thank you to all our enterprise printing customers for their vote of confidence in HP and for making us number one in the industry!

I can assure you that we are extremely proud of this recognition; at the same time, I can assure you that we are not apt to rest on our laurels.

Look out for more exciting news like this coming from HP!

Chris Anderson of WIRED to Kick Off HP's Input/Output Web Series on September 30

sherristuart — Fri, 25 Sep 2009 18:06:00 GMT

Mike Feldman
Vice President and General Manager
Managed Enterprise Solutions
IPG-Americas

Hi again everyone,

I want to bring your attention to another great virtual HP event that is sure to spark your strategic thinking.

As you know, the business environment we face today looks different than years before. Reflecting on HP’s own personal experiences and listening to our enterprise customers, we know that there are different rules, unique approaches and new opportunities to seize.

This is a challenging but exciting time to navigate a business, which is why HP is launching a series of web interviews called Input/Output with the foremost thinkers in economics, management, technology, culture and more to discuss the impact of the new “normal” on the business environment.

I am looking forward to listening to Chris Anderson, editor-in-chief of WIRED Magazine and author of “Free!” and “The Long Tail,” who will be the inaugural speaker in a live webcast event next Wednesday, September 30. We can anticipate Anderson lending his expertise on the topic of “How new technology is affecting the traditional business world.”

The best part is that dialogue during this online event will be free flowing and interactive. Leading up to and during the webcast, followers can submit interview questions @IO_Mod under the hashtag #hpio.

Don’t miss the conversation at http://inputcreatesoutput.com at 3:00 p.m. PST, September 30 and start submitting your questions now!

Changing the Economics of Technology: Register today for HP Virtual Image Print 2009!

sherristuart — Fri, 25 Sep 2009 17:53:00 GMT

Mike Feldman
Vice President and General Manager
Managed Enterprise Solutions
IPG-Americas

Hi everyone,

As you can tell, there’s a lot happening in here in the land of HP Enterprise Printing, and I want to make sure you all have the details you need to register for an incredibly cool new event we have coming up…. HP’s Virtual Image Print 2009! When? October 7-8. Where? Attend from the comfort of your home, your office, your conference room – explore HP’s first virtual tradeshow ‘Changing the Economics of Technology’--- wherever you find yourself on October 7-8.

Virtual Image Print promises to be a ‘not to miss’ event for those of you thinking about your IT and printing infrastructure and paper intensive workflows.

Vyomesh Joshi, Executive VP of IPG; Bruce Dahlgren, Sr. VP of Worldwide Sales and Services, and I will be delivering the keynote address on October 7th at 11am ET in the Virtual Auditorium. We’ll be sharing our ideas to help you cut costs, boost productivity and implement green printing initiatives, as well as sharing our thoughts on our newly announced solutions.

I hope that you will register today: http://bit.ly/HPVIP09

I look forward to meeting with you on the 7th!

Live from Palo Alto – HP’s Mark Hurd and Vyomesh Joshi Launch New IPG Offerings

sherristuart — Mon, 14 Sep 2009 17:20:00 GMT

Mike Feldman
Vice President and General Manager
Managed Enterprise Solutions
IPG-Americas

The exciting news out of HP just keeps coming!

Right now I am at HP headquarters in Palo Alto, where some BIG news is being announced out of HP’s Imaging and Printing Group by our very own Mark Hurd and Vyomesh Joshi.

Today, in front of industry leaders, analysts, customers, partners and media worldwide, HP announced new offerings – including the expansion of its highly successful 25-year relationship with Canon, new channel programs, and an unmatched imaging and printing portfolio to help businesses streamline and integrate paper-intensive processes with digital workflows.

I think it’s pretty clear that, with all of the building we’ve done over the past few years and with the momentum we have going, HP is clearly the only partner that can drive workflow solutions based on its expertise across IT and imaging and printing. With our balanced combination of products, services and solutions, we are READY NOW to help our customers transform business processes and drive down costs by optimizing the infrastructure, managing the environment and improving document workflows.

Pretty cool news today. We announced HP’s new Global Business Unit, Managed Enterprise Solutions (MES), will be led by Bruce Dahlgren WW and I have the honor of leading HP's MES business in the Americas. We have extended the recently announced HP Printing Payback Guarantee to the EMEA, Latin America and Canada regions. And, the expanded HP and Canon alliance provides MPS customers with access to the broadest portfolio of single and multifunction devices. New channel program enhancements enable HP’s reseller partners to become even more competitive in the imaging and printing market.

All the news out of today’s press conference, on the heels of our announcement on July 13th, and the incredible energy our team, our partners and our customers are feeling --- even in this economy! --- should be some indication of exactly who the enterprise printing mojo is with these days. Who? HP - the only partner that can drive workflow solutions based on its expertise across IT and imaging and printing.

If you didn’t get a chance to check out the live replay of the press conference, you can hear a replay for yourself. Also, join the ongoing conversation on Twitter via the HP_IPG handle and #HPBizPrint hashtag.

Innovations in Enterprise Document Automation: HP Launches HP Exstream 7.0

sherristuart — Thu, 10 Sep 2009 14:50:00 GMT

Mike Feldman
Vice President and General Manager
Enterprise Sales and Services
IPG-Americas

Great HP news today! If you will recall, just a little over a year ago, HP acquired Exstream Software, the industry’s market-leading enterprise document automation technology.

Well, the news just crossed the wire that HP has just launched HP Exstream 7.0 – with more than 250 enhancements – to help enterprises drive business results and increase ROI through vastly improved customer communications.

Organizations across all industries are facing numerous challenges in today’s complex business environment. On one hand, improving efficiency and retaining customers have never been more important; on the other hand, the pressure to reduce costs is unrelenting. HP has put in place an unmatched integrated workflow solutions portfolio and end-to-end suite of imaging and printing offerings to help our customers meet these challenges head on. Adding to this, HP Exstream 7.0 offers a single solution for design through delivery of any type of document across the enterprise.

HP Exstream will also now be offered through the HP Managed Print Services (MPS) portfolio, allowing even more enterprises to provide any type of customer communications, regardless of complexity, variability, or output channel — including high-volume, on-demand, and interactive document applications.

Check out a demo of HP Exstream at PRINT 09 in Chicago from September 11 - 16, and be sure to follow the HP action at PRINT 09 at the HP Enterprise Software Booth #6658 or on the HP_IPG Twitter handle.

WSJ reports companies have realized cost savings through duplex copying - who knew!?

sherristuart — Mon, 03 Aug 2009 19:46:00 GMT

Mike Feldman
Vice President and General Manager
Enterprise Sales and Services
IPG-Americas

Last week, Jonathon Weisman of the Wall Street Journal wrote a very interesting and timely article around cost savings, “In a Savings Shocker, the Government Discovers That Paper Has Two Sides Front-and-Back Copies, Other Wonders Help Agencies Save $102 Million -- .006% of Deficit”

Though the numbers presented might have “shocked” several of its readers, it did not come to a surprise to HP and many of our enterprise and government customers who have already seen major cost saving as a result of implementing tactics like duplex printing and copying.

Through Managed Print Services (MPS), HP is providing its customers with end-to-end imaging and printing solutions, as well as consulting services from the most knowledgeable in the industry, to help them become more productive, reduce waste and costs, and most importantly become more strategic about the way they think about printing. In fact, HP announced the Printing Payback Guarantee for qualified MPS customers this month. By helping businesses reach their calculated savings goals in one year, HP is instilling confidence in enterprise customers’ decision to implement a strategic MPS program with HP.

It is always positive to hear about more companies realizing the unique, but simple ways they can save money. And it is heartening that US government agencies are also recognizing the opportunity by looking at ‘old’ things in new ways. No matter what though, whether companies are having to cut down on spending due to economic trends or are looking to be more strategic, HP is excited to be leading the way.

Do you think the printer will transform your enterprise?

sherristuart — Tue, 26 May 2009 19:46:00 GMT

Mike Feldman
Vice President and General Manager
Enterprise Sales and Services
IPG-Americas

I hope you’ve been enjoying Jean-Pierre’s posts as he shares his thoughts this week from ‘Managing the Challenge’ in Vienna, 26-27 May '09. Great, thought-provoking, commentary.

Which has me thinking that it’s becoming more and more apparent, every time I connect with customers these days, that enterprise businesses are focused more on the bottom line than looking for the newest 'revolutionary' device.

I know it’s a familiar refrain that you see often in this blog, but believe me, CIOs are now digging deeper and taking a more holistic view at their IT environments and how they are connected to their businesses’ strategy overall. They are looking for software and hardware that will be both cost efficient as well as help their enterprises work more productively. From Public Sector to Financial Services, Insurance and Healthcare, enterprises are looking for tailored solutions including software, hardware and services to improve the imaging and printing environment of enterprise businesses.

Yes, HP has great devices, but it’s the whole package, and the tie to improving the bottom line, that is resonating with CIOs.

A key driver in HP’s strategy towards providing value and quality solutions and services is understanding the needs of today’s enterprises. Did you know that most companies are not aware of the true cost of managing their imaging and printing environment? Studies show that as much as 90 percent of an enterprise’s total printing expenses may be invisible or uncontrolled.

Through HP Managed Print Services (MPS), enterprises gain visibility into the true costs of managing their imaging and printing environment and realize both immediate and long-term savings. Furthermore, in today’s economic climate, companies increasingly understand that one of the most promising areas to cut capital expenditures is to look at services. And, MPS may be one of the fastest ways to cut costs immediately, as well as maintain cost savings over time.

What do you think? Do you think the latest ‘greatest’ device or technology is driving CIO interest in enterprise printing? Or, does the whole conversation start with addressing the business problem of boosting the bottom line, improving efficiency and maximizing productivity?

It’s the latter folks. Believe me, it’s the solution, and delivery of the solution, that counts. Check out the solutions HP offers to help you transform your enterprise.

Technorati Tags: LaserJet,Managed Print Services,Enterprise Printing,Content Management

It All Started with the HP LaserJet - 25 Years Ago

sherristuart — Mon, 04 May 2009 16:28:00 GMT

Mike Feldman
Vice President and General Manager
Enterprise Sales and Services
IPG-Americas

Hi everyone - I visited our HP Boise last week and was able to attend HP's celebration to honor the HP LaserJet's 25th Anniversary. Can you believe it's been 25 years since the introduction of the LaserJet? Market-changing, phenomenal technology, impressive business for HP, incredible customer satisfaction - standing the test of time... the HP LaserJet really did usher in a whole new era for office document publishing - making communicating simple, fast and effective. And, over the years, the LaserJet has established the bar for networking, manageability, security and color printing. Pretty impressive, and humbling, stuff.

As a matter of fact, The Idaho Statesman covered the HP LaserJet history beautifully last week.

Immediately following the celebration, I hosted a team meeting for the Enterprise Sales and Services group, and was struck by the juxtaposition of it all.

Let me tell you, it is so true - you can never rest on your laurels, and the innovative culture and drive at HP won't let us do that for a minute. Here the discussion was around the future of printing - beyond the 'box' as we like to say: Managed Print Services, end-to-end solutions, helping create a complete 'ecosystem' for our customers that helps them achieve better business outcomes. Improving the value and interaction our customers get out of the information within their business. And it struck me that, for HP, this really took off 25 years ago with the introduction of the incredibly innovative HP LaserJet, which we celebrate now. But it doesn't end there.

Right now, that's evident by customers' adoption of Managed Print Services -- it's becoming a core IT focus (a key indicator would be the first annual Managed Print Services conference hosted last week by Photizo.) Also, right here, right now, enterprises are looking to HP to help them drive efficiencies and streamline workflows.

And, it doesn't end there either. Down the road, we are looking at a content-centric world that will demand instant access, streamlined storage, maximized reuse and minimal waste (all for less $$$.) I wonder what that 25 year celebration will look like? What do you think?

Check out the HPTV video, Connect With HP LaserJets which emphasizes the collaborative capabilities of HP LaserJet solutions.

HP Wins GCN Best of FOSE Award for Security Hardware

sherristuart — Fri, 13 Mar 2009 21:35:00 GMT

Mike Feldman
Vice President and General Manager
Enterprise Sales and Services
IPG-Americas

I just got back from the FOSE 2009 Conference and Exhibition but the buzz of the show is still ringing for HP. Yesterday, Government Computer News announced this year’s GCN Best of FOSE Award recipients.

I am proud to tell you that, with more than a hundred entries and only 14 total winners, the HP Access Control Smartcard Solution for U.S. Government took home the ‘Best of FOSE’ Award for the Security Hardware Category.

Why did GCN see this solution as a big deal? Traditionally, one of the most difficult aspects of security for government agencies has been protecting content while it interacts within a printing and imaging environment. The HP Control Smartcard Solution for U.S. Government helps alleviate this problem and tighten security by allowing imaging and printing network authentication for government employees --- enabling them to connect, communicate and collaborate within a protected imaging and printing infrastructure.

As government agencies continue to adopt more rigorous standards, we feel this award winning solution is indicative of HP’s mission to continuously provide our government customers with innovative technologies to help manage agency document and information workflows more effectively and securely. As one of the most prestigious awards in the public sector space, we were thrilled to represent HP and be the recipient of a very competitive category within the contest.

Congratulations and thank you to Marc Sordi, Jennifer Carnine and the entire development team and to Alan Saxton for representing the solution at FOSE

Top Ten Plus One: Ways to Cut IT Costs

Tac Anderson — Fri, 13 Feb 2009 15:59:00 GMT

Mike Feldman
Vice President and General Manager
Enterprise Sales and Services
IPG-Americas

An article in CIO Insight caught my eye this week. '10 Ways to Cut IT Costs' calls out measures that CIOs can take to cut costs and improve efficiency during recessionary times. Reporter David Kampfhammer lays out practical, actionable suggestions for CIOs struggling to reduce the cost of IT and make it more efficient. Among his top ten are suggestions that CIOs move IT offshore, use managed services and remote management, and refocus costly resources.

All valid considerations. However, I would be as bold as to suggest adding an 11th recommendation - 'Do not ignore the cost savings and efficiency to be found within your printing and imaging infrastructure!'.

I've seen statistics that say every $1 spent on putting marks on paper involves another $9 to manage it. Buyers Labs estimates that 90% of all companies do not track printing costs. Combine this with the fact that information doubles every 18 months, and the average worker spends 40% of their time looking for information, and you can easily tally up the cost savings and efficiency boost you would get with better optimization of your infrastructure and management of your printing environment.

The good news is - HP can help.

Interested in doing more with less? Check out the HP solutions that will help you lower costs and meet the needs of your business.

Technorati Tags: Cost Savings,Environment,Enterprise Printing Industry,Managed Services

Beyond the Super Bowl Spectacle

Tac Anderson — Sat, 07 Feb 2009 19:21:00 GMT

Mike Feldman
Vice President and General Manager
Enterprise Sales and Services
IPG-Americas

Hey everyone - I'm back from the Super Bowl this week. What a game! This year's spectacle was one of the best ever -- and proved to be a welcome, yet sharp contrast to the difficulties that plague our economy. However, to me, the Super Bowl isn't simply about football, or even the halftime extravaganza (however great Springsteen was!)

I had the opportunity to meet with more than thirty CIOs and executives - some who are already executing with HP on the three tenets of our strategy: optimize infrastructure, manage environment, and improve workflow, and some who are eager to get started with our Print 2.0 workshops and assessments. With their continued focus on costs, productivity, security and environmental impact, it is becoming more and more clear that HP has lined up the solutions they need to combat the brutal realities of today's business climate.

So, while the Steelers delivered on their promise to capture their sixth championship title, and 'The Boss' delivered on his promise of a '12-minute' halftime party, our enterprise printing team is also ready to deliver. We're committed to delivering the solutions our customers need to do more with less, boost productivity, protect their infrastructure and reign in the costs and environmental impact of their paper-intensive processes.

Business challenges on your mind too? Interested in learning more about our workshops and assessments? Check out our Printing and Imaging Solutions page.

Technorati Tags: Cost Savings,Security,Environment,Enterprise Printing Industry

2009: Stay Focused

Tac Anderson — Tue, 03 Feb 2009 03:25:00 GMT

Mike Feldman
Vice President and General Manager
Enterprise Sales and Services
IPG-Americas

In a time when the economy poses many challenges and unanswered questions, we all are searching for ways to stay focused on what is important, what will make a difference in our lives and what can wait until circumstances get better. HP is no different. Our goal in 2009 is to help our customers stay focused on what they need to do to reach their full potential. So how are we going to do this?

1. It may seem obvious due to the times, but cost savings is at the top of our list. We will strive to show customers how HP can help their enterprises control costs and improve productivity. Pay for only what you really need! By combining print and copy functions in one device, customers not only save hardware costs, they reduce network connections and device management too.

2. Security issues come to mind. Whether it is in financial services, public sector and healthcare confidentiality or just in general business, privacy and security are critical for our customers. HP is committed to educating our customers on the risks of inconsistent security methods, and will work to equip them with the solutions they need to keep data secure.

3. “Going Green” rightfully continues to be top of mind for businesses, and this year HP’s environmental initiatives are stronger than ever! We intend to fortify HP’s position as an environmentally responsible partner and raise awareness around HP enterprise solutions that can help our customers meet their own “green” standards. Customers will be able to use less energy, recycle more and reduce the impact of imaging and printing — helping reduce costs, save resources and deliver results that are not only good for business but good for the planet.

Though there may be challenges ahead, we’re steadfastly moving forward with a positive attitude, as optimistic as ever in staying focused on what really matters to our customers. What are you focusing on for 2009?

Technorati Tags: Cost Savings,Security,Environment,Enterprise Printing Industry

Achieving Business Success for our Enterprise Customers

Tac Anderson — Wed, 26 Nov 2008 19:29:00 GMT

Mike Feldman
Vice President and General Manager
Enterprise Sales and Services
IPG-Americas

ImagePrint 2008

I’m happy to report that ImagePrint 2008 was a tremendous success. This year, we had a record number of enterprise customers and channel and solution partners in attendance. Not only was it a great turnout, but everything from the breakout sessions to the keynotes to the solutions showcase were first-rate and we received extremely positive feedback from our customers and partners alike. I have the privilege to work with many smart and talented people at HP and really saw my team engaging at all levels.

At every turn I was hearing from customers that this event made a difference and that they are going to take immediate action on building their Print 2.0 plans, which allow them to save money and improve their business processes just by assessing their imaging and printing environment. For those already down the path of optimizing their infrastructure and/or managing their environments, they wanted to extend their plans by improving their workflows and streamlining their imaging and printing operations.

Thank you to everyone who attended this year’s event.

Technorati Tags: enterprise,partners,HP,event,Print 2.0,imageprint

HP Unveils New Document Management Solutions and Green IT Action Plan for Enterprise Customers

Tac Anderson — Wed, 19 Nov 2008 23:38:00 GMT

Live from ImagePrint 2008 pt 2

Mike Feldman
Vice President and General Manager
Enterprise Sales and Services
IPG-Americas

I’m up early and ready for an engaging and informative day with customers and partners here at ImagePrint. In all of our customer conversations today, we’re focused on how we can help customers optimize their infrastructure, manage their environment and improve their workflows.

With this in mind, today we are excited to announce three new imaging and printing solutions that include:

HP and Perceptive Software Capture and Workflow Solutions, which enable customers to capture and organize all types of documents then retrieve a specific page instantly from a wide variety of standard as well as custom enterprise business applications.
HP and ReadSoft Automated Invoice Processing Solution that transforms paper-based workflows into a seamless electronic process. This allows for finance and administration teams to interpret, validate and verify information contained in printed invoices.
HP Automated Invoice Processing Solution for Manufacturing captures invoice data for manufacturers at remote locations using HP MFPs and rapidly interprets, verifies and approves the information electronically. The solution facilitates rigorous records management, compliance and risk reduction, creating fully digital documents that can be processed in days rather than weeks. It is ideal for manufacturers looking to reduce labor, document storage, shipping, and courier costs.

In addition, we are also announcing the new Green IT Action plan for printing and imaging, a step-by-step guide to help customers develop a plan to reduce the environmental impact of printing and imaging.

The new solutions and the Green IT Action Plan expand HP’s portfolio of solutions to addresses the document management and sustainability needs of enterprise customers. To learn more about these solutions, visit: http://www.hp.com/go/imageprintma.

I’m looking forward to meeting with customers and to a great night that includes the “Taste of Florida” dinner and reception here at ImagePrint.

Bruce Dahlgren presents the keynote address at ImagePrint 2008.

Technorati Tags: IT,Green,HP,ImagePrint,Document Management,Workflow

HP Color LaserJet CM6040f "Superstar"

Tac Anderson — Thu, 06 Nov 2008 22:27:00 GMT

Mike Feldman
Vice President and General Manager
Enterprise Sales and Services
IPG-Americas

We’re always honored when HP products are recognized with awards. But achieving AbsoluteVista.com’s SmallBizVista Superstar Award makes my day. A few choice excerpts:

"Very good service, very white-glove. Then again, exceptional service has always been a hallmark of HP in general, and the printer division in particular."

"In the use of the CM6040f, I looked for ease of use, speed, and versatility. I found it all. This MFC is years ahead of all supposed competitors in ease of use, value, reliability, versatility, speed, and functionality. In print/copy mode, having a printer spew out pages at a 40 page per minute clip in black-and-white or color is just impressive. As a network fax, the physicians were able to skip two steps in prescription fulfillment: printing out and faxing a script to pharmacies."

Click over to the review to read how John Obeto put the HP Color LaserJet CM6040f through the paces in AbsoluteVista.com’s MedikLab, which John describes as “a fully functioning and operational multi-provider physician’s clinic.”

Thanks, John!

HP’s Enterprise Printing Blog : enterprise printing

HP Leads in Managed Print Services – For a Reason

Chris Anderson of WIRED to Kick Off HP's Input/Output Web Series on September 30

Changing the Economics of Technology: Register today for HP Virtual Image Print 2009!

Live from Palo Alto – HP’s Mark Hurd and Vyomesh Joshi Launch New IPG Offerings

Innovations in Enterprise Document Automation: HP Launches HP Exstream 7.0

WSJ reports companies have realized cost savings through duplex copying - who knew!?

Do you think the printer will transform your enterprise?

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It All Started with the HP LaserJet - 25 Years Ago

Technorati Tags: LaserJet,Managed Print Services,Enterprise Printing,Document workflow,HP LaserJet,Content Management

HP Wins GCN Best of FOSE Award for Security Hardware

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Top Ten Plus One: Ways to Cut IT Costs

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Beyond the Super Bowl Spectacle

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2009: Stay Focused

Achieving Business Success for our Enterprise Customers

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HP Unveils New Document Management Solutions and Green IT Action Plan for Enterprise Customers

HP Color LaserJet CM6040f "Superstar"