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October 2007 - ITIL v3 Blog

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Hot off the press - Official Service Lifecycle Intro book

I think I’m the first person on my block to order a copy of the newest ITIL v3 book, “The Official Introduction to the ITIL Service Lifecycle.” OK, probably the first in my small town and county as well. Co-authored by HP’s own Jeroen Bronkhorst, I’ve...

Published 10-08-2007 6:41 PM by david spellman
How long does it take to implement ITIL V3?

At the end of my recent keynote presentation to the itSMF Poland, the question was asked: "how long does it take to implement ITIL V3?". This is not an uncommon question. I am probably getting this question asked on average two times per month. So I thought...

Published 10-08-2007 7:50 AM by david spellman

Filed under: Jeroen Bronkhorst

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October 2007 - ITIL v3 Blog

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Hot off the press - Official Service Lifecycle Intro book

How long does it take to implement ITIL V3?