Do you know that:

• The first ITIL v3 core book (service operations) has been translated in French? Read more
• ITIL can help businesses survive (and thrive) in a recession? Read more
• There is a change control system for logging issues and changes on ITIL? Read more
• OGC and APM Group have launched an ITIL Software Assessment Scheme? Read more
• The ITIL Software scheme is in operational pilot mode? Read more
• There are currently at least 18 itSMF events planned across the globe? Read more

But the best thing (of course) is to stay tuned to my weblog

Regards,
Jeroen Bronkhorst