ITIL v3 Blog - All Comments

re: ITIL core books to be updated...is ITILv4 coming?

jbronkho — Wed, 23 Sep 2009 14:01:01 GMT

I just noticed that you can actually order ITILv4 books from here: http://search.a1books.com/cgi-bin/mktSearch?act=showDesc&ITEM_CODE=0113310471

Probably a joke ;-)

re: Rapidly designing detailed IT processes

dvd-rw — Sat, 19 Sep 2009 11:21:35 GMT

Hey thank you so much for sharing this nice information with us, actually i am in searching of the detailed information for the Rapidly design in IT process. I really like this information so thanks again..

Keep on posting this type of nice informations..

re: ITIL core books to be updated...is ITILv4 coming?

jbronkho — Thu, 17 Sep 2009 20:13:57 GMT

I am not sure if there were any delta releases in the ITILv2 days...it took years to get all the ITILv2 books published one by one...

re: ITIL core books to be updated...is ITILv4 coming?

Andy — Thu, 17 Sep 2009 19:03:33 GMT

I guess it depends on the Service Strategy of ITIL....back in the old v2 days this would be seen as a delta release...or is it?

re: ITIL core books to be updated...is ITILv4 coming?

Arvid Elstrodt — Thu, 17 Sep 2009 07:54:44 GMT

Hmm ... I'm curious as well, especially as I'm currently taking the Managers V3 bridge course and going for the exam later this year :-)

re: Rapidly designing detailed IT processes

B Ellis — Wed, 16 Sep 2009 13:18:24 GMT

I would be interested in receiving this article, whatever.I.fear@gmail.com.

Thanks!

re: Introducing Service Portfolio Management

Portfolio Manager — Mon, 07 Sep 2009 11:29:34 GMT

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I gain some knowledge of this post

Thanks for this information post

Thanks

Portfolio Manager

re: Rapidly designing detailed IT processes

Gary Zou — Sun, 06 Sep 2009 03:57:07 GMT

It's very attractive. Could you also send a copy to guodong.zou@hotmail.com?

Thanks in advance

re: Software Asset Management explained?

Robbie — Sat, 05 Sep 2009 14:09:31 GMT

For more details on SAM I would recommend the ISO19770 standard which takes the basic ITIL recommendations and expands into a useable framework for organisations to more proactively manage their IT estate and costs.

re: Introducing Service Portfolio Management

Chitra — Fri, 04 Sep 2009 12:13:41 GMT

Got a clear understanding on SPM

re: Rapidly designing detailed IT processes

Winston Lewis — Tue, 25 Aug 2009 14:59:39 GMT

Great article, could you please send me a copy to winlefu@yahoo.com.

Thanks

re: ITIL is the only Service Management standard

Dennis Lawler — Thu, 13 Aug 2009 22:09:21 GMT

Different vendors do develop their own frameworks mostly because ITIL as a framework has implementation difficulties, “more of a guideline then a rule” if I may borrow from the movies. Vendors like IBM developed the Process Reference Model and before that IT process model that preceded ITIL to transition the process into reality. I suspect MOF by Microsoft is for similar reasons. Is there an HP reference model based on ITIL V3 that I can leverage?

re: Introducing Service Portfolio Management

John — Thu, 13 Aug 2009 12:11:46 GMT

How nice to read a clear and concise definition. Most useful.

re: Rapidly designing detailed IT processes

Sarah Toms — Wed, 29 Jul 2009 15:27:51 GMT

Please can you send me a copy of this article? sarah.toms@almacgroup.com

Thanks

re: Rapidly designing detailed IT processes

Sarah Toms — Wed, 29 Jul 2009 15:27:50 GMT

Please can you send me a copy of this article? sarah.toms@almacgroup.com

Thanks