The HP LaserJet blog by Vince Ferraro : Vista Printing

Universal Print Driver continues to improve LaserJet printing with Vista

Anonymous — Wed, 12 Dec 2007 13:47:00 GMT

This week's blog entry is dedicated to the readers who have submitted numerous questions on Vista support of Universal Print Drivers (UPD). First of all, I appreciate the feedback and questions, as it creates a real dialog of issues that I can help resolve for our customers. I enjoy doing that. I want you to have the best possible print experience using HP printers and UPD print drivers for Vista/XP.

Universal Print Drivers are revolutionary from the perspective that our overall vision is that one single driver will support the printing needs of most LaserJet. We are building the realization of that vision one step at a time.

Amy Evans, who is our software product manager for UPD, answers some new questions that I have been getting. You can go here for a complete list of my Vista/UPD blog.

Amy says:

"Vista drivers - in both 32 bit and 64 bit - are available for most HP LaserJets. Readers can check this web site for an updated list of supported printers- it provides a comprehensive support matrix for Vista on HP LaserJets and Color LaserJets.

In addition, the Vista Universal Print Drivers are also available for download in both 32 bit and 64 bit format. HP enjoys a very close relationship with Microsoft and thus had these drivers available several months ago.

Please note that some software issues, which have affected hp.com on and off since July, have caused end users to experience problems downloading drivers. The most typical error is "0 byte file". Should this occur, customers should email the web support team via this URL.

Questions have been posted regarding the Universal Print Driver and what products it supports. The Universal Print Driver does not support HP’s host based devices. Because these devices use a very different technology for printing, there is no plan to make the Universal Print Driver available for them.

The UPD does support an amazing list of legacy products back to the LaserJet 4000. We keep a list of supported devices on the UPD web page “Specifications” tab. It is updated with every new device release so it can be used as a reference by our customers when evaluating the UPD."

HP LaserJet Technical Comments

Anonymous — Wed, 17 Oct 2007 16:33:00 GMT

Dear readers, I’d like to take a moment this week to clarify any issues around technical questions that might be posted as comments on this blog. This is in response to a mention in NETWORKWORLD that refers to my blog. While they list hp blogs as “Cream of the Crop”, this article included the following quote:

“Some companies aren't as comfortable responding to customer complaints in a blog. HP LaserJet blogger Vince Ferraro answered numerous questions in July about printing problems that occurred when HP equipment was used on Microsoft Windows Vista. His blog posting, however, spurred HP to change its policy about responding to comments about product problems. The blogger now is prohibited from responding directly to comments that can be handled by customer service.”

Well, first I just want you to know that I did not get the corporate paddle to my backside. All is well in hp's blogosphere. I think there is a genuine concern that executive blogs don't turn into product support blogs and I agree with that approach. I have responded directly to many of the technical questions on my blog. I think it is important to provide responses to specific issues and these responses tended to be to those questions that a number of customers seemed to have in common. For instance, in realizing that many people were going to experience problems when trying to print from the Microsoft Vista operating system, I posted the following series:

Laser Printing Problems using Microsoft Windows Vista

Microsoft Vista Printing Problems and the new HP UPD 4.0 Solution

One More Time: Vista Imaging & Printing Help

Soon after the 4^th posting in this series, hp published an HP Blogging Code of Conduct, which included the following statement, “Because our blogs focus on material of general interest to all our readers, we ask that you direct customer support inquiries through our traditional customer service channels or use our IT resource center forums. Using these channels will allow you to get your issues to experienced HP support representatives in a timely manner“. This was not to say that you couldn’t register comments to hp blogs (and that I couldn't respond), but rather, that you would probably be better served by directly accessing the support resources designed to answer your questions.

This is especially true as about half of the technical questions entered as comments to my blog have been on devices other than LaserJets. While I’ve captured all of your technical comments and forwarded them to technical folks, over half of all these comments didn’t enter valid email addresses. Going forward, please feel free to leave comments on whatever you like, including technical questions, and I’ll make sure they are treated appropriately. However, you’ll probably get the most immediate responses to your support questions by going directly to customer service or IT forums.

Moving forward, I will selectively respond to broad class questions/issues with LaserJet printers, if I think the information will help you and improve your satisfaction with our products in a timely way.

One More Time: Vista Imaging & Printing Help

Anonymous — Fri, 20 Jul 2007 13:20:00 GMT

I’ve received many comments in the last few weeks on problems people are having with Microsoft Vista. Being a “Printer Pundit” (I’d prefer “Printer Protagonist”), most of these comments have been around problems people are having with imaging and printing within their newly-adopted Vista Operating System. We’ve discussed this subject in the past, most notably in a number of previous blog postings:

“Laser Printing Problems using Microsoft Windows Vista”—where I lay out some of the problems that people are having when they apply Vista to legacy printing devices (all new HP LaserJet devices ship with Vista-compatible print drivers)

“New HP Universal Print Driver solves Vista Printing Problem for LaserJets"— describing how the HP Universal Print Driver (UPD) enables the deployment of Vista-compatible print drivers throughout your enterprise
“Microsoft Vista Printing Problems and the new HP UPD 4.0 Solution”—providing an updated view on the benefits of deploying the UPD as we roll-out the latest iteration

Since I posted these blogs, hp has changed the policy on responding to customer comments that have a customer support aspect.This policy now reads:

“Because our blogs focus on material of general interest to all our readers, we ask that you direct customer support inquiries through our traditional customer service channels or use our IT resource center forums. Using these channels will allow you to get your issues to experienced HP support representatives in a timely manner.”

While I’ve received a number of comments on customer support issues with particular printing devices (split pretty evenly between laser and ink-based devices)—I won’t be able to publish and respond directly to those comments related to LaserJets. However, I am keeping track of them in order to have a sense for what you’re experiencing and also bringing them to the attention of my product development organization which develops software drivers.

I recently reviewed our progress on delivering updated Vista-compatible drivers, for a list of which LaserJet devices are supported, please visit this page. While we were able to update most of the drivers for the 134 different LaserJet devices under consideration, some of these are still being developed. Fortunately, for most of the Vista-compatible LaserJet drivers still under development, the UPD 4.0 delivers a solution that can be deployed today for many printers.

Transitioning support to a new Microsoft OS is challenging for vendors and users, we are working hard to give customers a user experience in Vista which meets or exceeds that of previous operating systems. Believe it or not, the driver development for Vista is much improved over the roll to Windows XP, even though Microsoft has continuously modified Vista throughout this process. Feel free to let me know your general experience in deploying Vista and how it relates to Imaging & Printing. For technical questions about particular printers, HP Customer Service will be a more expedient choice.

HP Web Jetadmin 10.0 = Better Print Management

Anonymous — Tue, 19 Jun 2007 21:01:00 GMT

I’ve blogged on how our market-leading print management software, HP Web Jetadmin, has reached an important milestone in celebrating its anniversary of 10 years in the market. That posting included noting the unveiling of HP Web Jetadmin 10.0, as the newest iteration of HP Web Jetadmin. HP Web Jetadmin 10.0 is available as of today, Wednesday, June 20^th, and I think you’ll find it a considerable improvement over earlier versions. As I blow out the birthday candles on my virtual birthday cake, I want to comment on the new capability and features of this new software.

If your organization has more than a few Imaging & Printing (I&P) devices, you may have previously looked into printer management software solutions. If your environment has fewer than 30 devices and limited IT management resources, you might consider hp’s Easy Printer Care solution. If you have more devices than this and have dedicated IT management resources, you likely found that HP Web Jetadmin sets the “industry standard.” for managing devices on a network. As you’ll find in this HP Web Jetadmin 10.0 “sneak peek” from Industry Analysts, others recognize the value that “WebJet” delivers as well.

One of the biggest updates from HP Web Jetadmin 8.1 is that “WebJet 10” makes use of SQL Server, which has made the installation process even smoother. There’s also a Version 8.1 to 10.0 migration tool (so you don’t lose your settings, if you’ve already standardized on 8.1)! HP Web Jetadmin 10.0 also has been tested extensively with Microsoft Vista, which should help centrally-manage some of the printing challenges faced when deploying this OS.

The WebJet 10 installation process is completely automated--I&P device discovery on your network is really quite fast. WebJet 10 also automatically finds I&P devices that are connected directly to PCs on your network, whereas this used to require a plug-in. Other integral functionality that used to require plug-ins include: enhanced Report Generation, HP device Storage Manager, Authentication Manager and HP Driver Pre-configuration.

You can use the Report Generation tool to gain a handle on how many pages are being printed on which devices. This will be very important when the copier vendors show up, promising low cost per page when you print an absurdly high page count. You’ll likely find that, if you actually reached the high page counts the copier reps suggested, that it would make more sense to outsource those volumes, while keeping the rest of the print volume with networked, printer-based MFPs and single function printers deployed, in a distributed way, within your work teams.

If you’ve used Web Jetadmin previously, or are familiar with Microsoft Outlook, the new user interface (UI) will be quite intuitive. Screens are also customizable, as is the generation of ad hoc reports. We’ve also improved the administration capabilities of WebJet 10, taking user and group permissions from Windows’ Active Directory Services and LDAP—saving you lots of time if you’ve already set-up authentication and groups.

As Industry Analysts suggests, “if you’re already a Version 8.1 user, you will want to upgrade quickly to this new version." If you’re new to Web Jetadmin (or print management software entirely), you might want to download it for testing. Either way, I think you’ll find that print management has come a long way in the last decade.

I think you are going to like Web JetAdmin 10.0 and I would love to hear from you on ways we can improve our printer management solutions in the future . . .

Microsoft Vista Printing Problems and the new HP UPD 4.0 Solution

Anonymous — Fri, 04 May 2007 17:31:00 GMT

Update: I have tried to address many of these question in my most recent post Universal Print Driver continues to improve LaserJet printing with Vista.

I’ve blogged on the printing challenges people have faced when adopting Microsoft Windows Vista, in “New HP Universal Print Driver solves Vista Printing Problems for LaserJets”. This blog post received quite a few comments that were specific to particular Imaging and Printing (I&P) devices, these were addressed individually in “Laser Printing Problems using Microsoft Windows Vista”. However, I’m concerned that I continue to receive comments on this subject, which shows that people are still struggling with some printers.

I apologize for this and I would like to hear from you on any lingering issues that you may be experiencing in your print environment. I continue to believe that hp’s Universal Print Driver technology is one of the most significant advances in printer manageability in the last 10 years. It is poised to revolutionize how printer drivers are deployed, managed, and upgraded in an enterprise or managed environment. And there is real money to be saved here is well by deploying UPD. Something I will address in a future blog.

In addition, I want to make sure you know we’ve now released the updated version called the HP Universal Print Driver (UPD) 4.0—which addresses most of the ongoing questions around printing within Microsoft Windows Vista for HP LaserJet printers. This builds off the gains made by UPD 3.1, launched just two months ago and promises to make it even easier for IT to deploy print drivers that are pre-determined to be Vista compatible. This should also prove helpful to those trying to make Vista work on just a few I&P devices.

You’ll find that HP UPD 4.0 delivers a Vista printing solution for almost every supported HP LaserJet (see list of supported printers on UPD 4.0 download page). It provides a common interface for virtually all LaserJet print devices, supports multiple printer languages (PCL 5, PCL 6 and postscript 2 and 3 emulation) and is based on the same technology used in hp’s discrete drivers--while being widely deployable. Key management functionality includes: creating and modifying user groups and managed printer lists, while managing printer status notifications and hp color access control--so you can control (and even lock out) those who use color and when they use it.

New features, available in UPD 4.0, include Plug-and-Play capability making hp devices supported whether connected to the network or USB; a simplified “Dynamic Mode” user interface (UI) that helps users print wherever they happen to be; as well as shortcuts to set preferred printer settings for repeated tasks. All of these improvements should help you deploy and manage your LaserJet printers.

I hope you feel that we’re doing whatever we can to streamline your adoption of Microsoft Vista relative to hp I&P devices, whether you have Vista in-place or are considering deployment. For additional insights, you might want to bookmark this site for follow-up comments on Vista printing solutions; plug the url for the HP LaserJet blog: http://h20325.www2.hp.com/blogs/laserjet into your blog news service (bloglines, etc.) or add the RSS feed to your browser by clicking the "HP RSS Feeds" button; or hit the “Technorati Faves” button above to add it to your blog list.

Please let me know how UPD deployment is happening in your organization by commenting below . . .

Laser Printing Problems using Microsoft Windows Vista

Anonymous — Thu, 15 Mar 2007 20:26:00 GMT

Update: I have tried to address many of these questions in my most recent post: Universal Print Driver continues to improve LaserJet printing with Vista.

I’ve received a lot of comments on the problems you’re having with your printers using Vista. While many of these questions have to do with products I don’t work on directly, I’ll answer all of the questions as well as I can and also refer you to other resources. The good news for HP LaserJet users is that the Universal Print Driver (UPD 3.1) solves most of the print driver problems for Microsoft Windows Vista. I’ll respond to your comments in the order I received them:

"I understand that this will work with laser printers. How about for inkjet printers? Do you have a list of printers that will work with Windows Vista now?" The UPD currently supports a number of Business Inkjet and Officejet devices. Find the complete list of HP devices supported within Windows Vista, including the inkjet devices, by clicking here.

"What are we supposed to do if our brand new Laserjet Printer P2015 is not on the list for the new Universal Print Driver?" The LaserJet P2015 is supported by the UPD. You can see the entire list of HP devices supported within Windows Vista by clicking this link.

"Searching for the above mentioned HP Managed Printing Administrator installation file to download. On itrc.hp.com there is a similar question posted many months ago, but without answer or any explanation why it cannot be found by searching the HP web site. Search only gives several documents, among them the Service Administration Guide. This guide mentions HPMPAINSTALL.MSI to download from www.hp.com. But from what part of the HP web site? An accurate link would be helpful." Thanks for highlighting this to me. You can download the HP Managed Printing Administration by clicking here.

"Downloaded all 3 UDP drivers and I have had issue's sharing a laserjet on a network. The HP is attached to a XP Home machine and am trying to print to it with a Vista machine. Seems to be a common problem with no easy answer. Got one? When I go to the sharing tab for the HP LaserJet there is no listing for Vista under Additional Drivers. It only shows XP and 2000. How do I know the drivers were installed correctly? I tried using the driver update tool on the Laserjet page and it hangs." I’m sorry to hear you’re having problems in your environment. It’s difficult to know precisely what is causing the problem without knowing more about your configuration, the HP device you are using, and how the device is connected to the network. The HP Universal Print Driver does not currently support all USB connections so if that is how your printer is connected, you’ll want to wait for a future UPD release. If you want to verify that the HP device is supported by the UPD or if you are not sure the driver installation was successful, you can click here to see the list of Vista supported devices and to download the UPD again. You are notified when an installation has been successful.

"Just wandering if anybody is having problem. I am trying to use the UPD 3.1 in Vista for HP LJ 4100 and 4050. (Have not tried anything else yet) Whenever I try to open the printer properties, it crashes Windows Explorer! I am able to open the printing preferences without a problem. Does anybody knows if this is a problem with the driver or my installation of Vista? FYI. I am using Vista Ent. Thanks. GT." This is a known issue and we're working with Microsoft on a fix.

"Has a driver been created to allow scanning as well? I have been able to print, but not scan on my HP LaserJet 3390. Any suggestions to solve this problem?" The HP Universal Print Driver is a printing solution. Scan drivers for the LaserJet 3390 shipped with the Vista operating system and provide basic scan functionality. A full scanning software solution will be available later this spring.

"I do not see the HP 7410 printer on the list of printers supported by the new driver. The driver loaded by Vista for this printer provides only rudimentary functions, defective duplexing, and no support for fax or scanning that I can determine. I cannot understand why you do not have an appropriate driver since Vista has been available since 11/06." I'm sorry, but The HP Universal Print Driver does not currently support PCL 3 devices, such as the HP 7410. For a complete list of HP devices that are supported within Windows Vista, click on this link.

"It appears that this driver soes not support the HP 7410 printer. The driver loaded by Vista does not appear to support proper duplexing, scanning, faxing from the computer and other important functions. When will a fully functioning driver be available? Vista has been out since 11/06." Unfortunately, The HP Universal Print Driver does not currently support PCL 3 devices, such as the HP 7410. For a complete list of HP devices that are supported within Windows Vista, click on this link.

"Hmm... Tried installing the drivers (PCL 6 and PS) on my Toshiba Laptop (Vista Business) - no problem. Managed to connect to my HP Color Laserjet 2840 - no problem. However, when I try to view the properties of the printer, the driver crashes Windows Explorer! Big problem :( Oh well, back to the drawing board." This is a known issue and we are working with Microsoft on a fix.

"I have a Photosmart2700 and according to the HP web site there are no VISTA drivers available? The printer is using a wireless network connection, and I have used the instructions available to make a printer definition. The definition looks correct, and it looks like the print is being sent to the printer, but it never actually gets there? Any suggestions?" The actual driver solution is located within the Vista operating system. You might try this process described for jobs that get stuck in the print queue, click here.

"Part of the problem that I'm having is that Vista does not want to "see" the LPT port I've installed (the PC does not come with one installed). Even when I can get it to do that, it will then not see the printer, my Laserjet 2100m. I'm running this, by the way, in a compaq 2180NX. One other think I'd love is a list of HP printers that support Postscript. Thanks for you opinion on this. Bob K." You should consider downloading the new UPD 3.1.

"The driver for my Laserjet 3015 all-in-one installed automatically in Vista. However, the HP software to control the machine settings no longer works so I can no longer control settings via my computer nor receive faxes to the computer. Will any updates of this software be posted?" You might consider downloading the new UPD 3.1.

"Dear Mr. Ferraro - I am extremely disappointed and surprised that HP is not developing VISTA drivers for the PHOTOSMART ink jet range. Was surprised that these drivers weren't incorporated directly into VISTA, as were MANY HP drivers, some for MUCH older models. The Photosmart range was extremely popular and were very capable/quality printers. I'm certain there are still tens/hundreds(s)(?) of thousands of these still in use. Even if HP developed a generic color/photo driver that still allowed you to use the printers in VISTA (even if it was missing some "extra" features), would at least be a reasonable effort to take care of your long-term customers. Abandoning these customers (and the thousands and thousands of printers still in good working order), just for getting with the times and upgrading to a state-of-the-art OS, is simply wasteful (to the environment) and neglectful (to your customers). Requiring customers (or even suggesting) that they need to purchase a new printer (on top of everything else), just because they upgraded their OS is not good customer service. I sincerely hope HP reconsiders their decision not to support the Photosmart series in Vista. I personally am looking forward to a PHOTOSMART P1100 driver. Let me know if you can look into this. For the time being, is there a work-around for the P1100 in VISTA (XP Driver with installation tweaks) or different HP color inkjet emulation? Thank you." You can download a Photosmart Print Driver by clicking here. You might have to contact HP online support for further help on Photosmart products.

"Purchased new HP machine with MS Vista; machine does not have parallel port to attach HP LaserJet 4. This may be a common problem for new machines lacking a parallel port. Does HP offer a parallel to USB cable adapter (with drivers) for MS Vista?" Believe it or not, when I have to make similar connections for my home system, I go down to my nearby Office Products Superstore and ask for such adapters.

I know you’re struggling with ramifications of adopting Windows Vista and hope I’ve answered your questions relative to HP LaserJet printers. Please feel free to comment back on your experiences in solving these problems for your LaserJet devices . . .

-Vince

New HP Universal Print Driver solves Vista Printing Problems for LaserJets

Anonymous — Mon, 26 Feb 2007 14:20:00 GMT

Update: I have tried to address many of these questions in my most recent post: Universal Print Driver continues to improve LaserJet printing with Vista.

People who have adopted or are considering using Microsoft Windows Vista are trying to determine whether their printers are supported. While I touched on this subject in a previous blog, Universal Adoption of Vista and Office 2007, I believe that people now want to know whether the printers they already have in-use or are considering are currently supported with Vista print drivers (and, if not, when they will be).

The great news is that the new HP Universal Print Driver 3.1 for Windows takes care of the headaches involved with deploying Microsoft Windows Vista print drivers throughout your organization! To download the free Universal Print Driver software (UPD 3.1), click here. This means that every HP device supported by UPD 3.1 will have a single easily deployable print driver that works within the Microsoft Windows Vista operating system.

You can verify whether your particular LaserJet is supported within UPD 3.1 by visiting this site. At last count there were 74 different LaserJet series devices supported by UPD, so there’s a high likelihood your's is supported by UPD 3.1. The primary benefits of using the HP Universal Print Driver still apply to UPD 3.1. Beyond working with Vista, you’ll find that adopting UPD 3.1 will:

Make Printing Easier—providing one driver and one interface for users, improving satisfaction with the printing process and making it easier to print to almost any HP LaserJet in the office or on the road

Save Time for IT departments—by freeing up staff, enabling broad device compatibility and helping to control color usage

Reduce calls to the help desk and support—with real time print job, device and supplies status, end users can print without assistance

UPD 3.1 also supports Microsoft Windows--XP, XP Professional x64, 2000; 2003 Server (32/64 bit); Terminal Services and Citrix Presentation Server Environments. Installation of UPD 3.1 on any Windows PC is rather easy. A download and a few clicks will enable people to print to almost every HP printing device with HP PCL6, HP PCL5 or HP postscript level 2 and 3 emulation.

This is a lot easier than searching for whether your printer has a specific Vista driver available and downloading, testing and certifying a separate driver for each device you have. Adopting UPD 3.1 is much more streamlined than this legacy process!

For the enterprise, the HP UPD 3.1 supports tools that enable IT administrators to assign individual, group and job attributes. The HP Managed Printing Administrator or Active Directory templates allow IT administrators to easily define printing and device discovery privileges for users. You can manage printing by users or user group by identifying which printers they can use based on location or features, or who can print in color.

UPD 3.1 remains an excellent tool for business users to easily print to virtually any HP printing device with a few clicks, which is also especially advantageous for mobile users. IT staff can configure and designate printers for simple access by corporate and mobile users using the Managed Print Administration tool or Active Directory templates.

I know that this Windows Vista print driver picture has been stressful and I hope this clears up the confusion, at least for HP LaserJets. It will be interesting to see how quickly people adopt UPD 3.1, relative to Help Desk calls on Vista.

Feel free to leave me a comment on your experience with printing within Vista and how UPD 3.1 helped with this process . . .

Universal adoption of Vista and Office 2007

Anonymous — Mon, 18 Dec 2006 22:13:00 GMT

On November 30^th, Microsoft officially launched Windows Vista and Office 2007 for businesses (consumer release slated for January 30^th, ‘07). While there’s alot of information in the blogosphere on the ramifications for PCs, Servers, Software, etc.—we have received many questions from customers on what Vista and Office 2007 mean for their printers. In particular, how well do Vista and Office 2007 work with existing HP LaserJets and does an organization have to do anything to make sure there aren’t any interruptions to their printing workflow when they adopt Vista and Office 2007?

What you’ll likely hear from most printer manufacturers is that they are “Windows Vista Ready”. This essentially means that their products are compatible with the enhanced Windows printing subsystem XPS (the XML paper specification). A print driver, as I mentioned in Saving Time with Universal Print Drivers, “is essentially software installed on you PC that is used to convert Windows screen images into a language a single function printer or MFP can understand, and subsequently print what you expect in the format you expected.” Fortunately there’s good news in this regard.

When you move to the new Vista operating system, you’ll need to load new drivers in order for your output to look like you expect it to when you click the “print” button. There’s an easy way to do this for your HP printers using the HP Universal Printer Driver (UPD). As the UPD is single, universal driver that applies to almost all LaserJets, all one has to do is load the free Windows Vista enabled HP UPD, available in early 2007. In the meantime, for the most recent individual Windows Vista print drivers click here.

You might also consider the upside to printing through the Microsoft Office 2007 application. Office 2007 is promising enhanced color rich applications to create more impactful everyday business documents (for more information on creating effective documents for SMB's, see previous post on “Producing Marketing Materials In-house). Of course, I must suggest that you then print these documents on HP Color LaserJets, especially since you can update their drivers so much easier with the UPD!

As you get into Office 2007, Microsoft has a significant number of on-line resources to help you get the most out of the software. This includes “Help by Product” application which steps through many of the most popular software that people might print from. Office 2007 also promises the you can “Create professional documents with ease”--“New graphics capabilities let you spend more time focusing on content by making it easier to create professional-looking, impactful documents, spreadsheets and presentations that are ‘publication ready.’ “

They also have some interesting demos on SmartArt graphics and on improving the look of Excel charts—to show just how they propose to fulfill their promise for more attractive documents using Office 2007. HP worked with the Microsoft Office 2007 engineering teams to deliver an enhanced customer experience by identifying and addressing the common challenges faced when using color in business documents. We believe that more color-rich applications that make it easy to quickly add color to documents will add to your satisfaction with HP Color LaserJets.

In sum, when migrating to Windows Vista, the HP Universal Print Driver (UPD) will make things a lot easier and less time-consuming. You won’t have to load individual drivers for most of your HP business printers. Even more exciting, Office 2007 has improved features for adding color and graphics that will make your documents more persuasive—so you’re more likely to convince associates and customers of the value of your ideas!

Feel free to comment on your printing experiences when you adopt Microsoft Vista and Office 2007 (or what might be keeping you from going down this path) . . .

Happy Printing and Happy Holidays!