Another guest post by Lillian Hull, product manager for Operations Manager on Unix.
- Peter Spielvogel

Earlier this month, my colleagues and I spent some time with one of our customers in the health insurance sector. They were interested in our plans around Operations Manager and in particular, Operations Manager i.

Their environment includes a variety of HP Software & Solutions products including Operations Manager on UNIX (OMU), Business Availability Center (BAC), Discovery and Dependency Mapping (DDM), Network Node Manager (NNM) and SiteScope (SiS). 

The portfolio is well-integrated and users familiar with BAC should feel right at home with OMi.  OMi can provide a single “operations bridge” to reduce operational costs. All events are sent to the operations bridge and monitored by staff well-versed in IT operations. This centralization makes it easier to distinguish between causes and symptoms to better isolate the cause of a set of events. This in turn leads to more rapid problem resolution.

As with many of our customers, another topic they wanted to talk more about was virtualization. They are using Linux and virtual machines. For many environments, the slight overhead of running OM in a virtual machine should not have significant impact on performance or scalability.

Finally, during the wrap-up, the customer told us how much they want to work with us and our host said that our success with Operations Manager is linked to his success as an infrastructure architect. His words were “your success is my success”. Our products are vital to keeping everything running smoothly in this organization. HP is very fortunate to have customers that share their insights with us as not just another vendor, but as a trusted adviser. And due to great customers like this one, I am confident we will both triumph.

For HP Operations Center, Lillian Hull.

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