As I was getting ready to leave yesterday, a colleague stopped by my desk and asked “do you want to be a hero?” That certainly peaked my interest. It turned out we had a customer downstairs in our executive briefing center that wanted some...
Filed under: TBEC, CMDB, service desk, Peter Spielvogel, OMi, SiteScope, agentless, agents, topology-based event correlation, OMW, Operations Manager on Windows