Does Virtualization Consolidate Your IT Operations Or Fragment Them?

pspielvogel — Thu, 15 Jan 2009 02:06:00 GMT

Customers tell me constantly they are consolidating their tools sets to drive efficiency and reduce operating costs. They tell me they do not want hundreds of point tools that they have to integrate themselves. They tell me they want to spend more time working on strategic projects and less on keeping the lights on. They tell me that they have Virtualization projects that are following the same path as previous innovation projects. When is it going to stop?

The average IT organization spends 70-80% of their budget “keep the lights on” and not innovating. As a result, most IT organizations are looking for ways to reduce their IT operations costs so they can free up resources to work on more strategic business demands.

Most customers are modifying their cost structure through consolidation projects (Data Center Transformation). The goal for these consolidation projects is to eliminate redundancy and more importantly increase efficiency to avoid and minimize downtime.

There are many types of IT consolidation that can occur but the most common are organizational, and datacenter consolidations. In both cases virtualization is often one of the key enabling technologies deployed. Each of these projects usually kicks off an IT management tools re-evaluation.

Unfortunately as IT organizations invest in these projects they are often very disruptive and counter productive to IT initiatives focused on reducing operating costs. I believe it is due to the lack of planning on how to best manage the new technologies once deployed.

Virtualization promises to deliver significant hardware and software license cost savings and thus very attractive to companies trying to reduce capital expenses. What is not understood by most companies is the fact that every new technology deployed can be very disruptive to IT Operations goal of keeping the lights on and potentially increase operating expenses.

Virtualization is not alone. Think back when your organization first deployed new technologies like, PCs, Client Server, Web, ERP, SOA, etc. How disruptive was it? How long did it take to get the management technologies embedded into your IT Operations processes correctly? For most companies it was too long, which drove the need to consolidate the number of management vendors because it was too costly and inefficient to maintain multiple home grown integrations, event management systems, dashboards, and IT processes.

Most of the disruptions were because IT organizations do not know where or how to integrate the data received by the multiple tools deployed or where different organizational boundaries should lie. This is where HP Software and Solutions has helped thousands of customers over the past 15 years drive the cost out of IT operations through tools consolidation projects.

What disruptions have you encountered during your data center consolidation project? Or, how did careful planning avoid the pitfalls that trip up most IT professionals.

For HP Operations Center, Dennis Corning

Is Managing Virtual Servers Just Like Managing Physical Servers?

pspielvogel — Fri, 09 Jan 2009 23:30:00 GMT

As I travel and speak with customers, partners and analysts firms, I keep hearing that ownership for virtualization management is fragmented within the IT organization. Some companies have even created a new role called the Virtualization Administrator. Why?

If virtual servers are just like the legacy “physical” or dedicated servers why is there such a fragmentation in monitoring responsibilities, tools and processes today? Haven’t we learned from previous technology innovation that when it comes to IT Operations, the sooner the monitoring tools and process are streamlined into the standard operating procedure the better?

Take a look inside your organization today. Are you fragmenting the monitoring and management of your Virtual Servers? Are you deploying point products to manage your Virtual Server farms separate from your physical servers? You know from previous projects the sooner you streamline the management tools into the process the more efficiently IT can keep the lights on while freeing up resources to execute more strategic projects.

So what do you need to successfully manage Virtual Servers, the applications running on them and the underlying network? The same tools you already use to manage these entities prior to virtualization (HP Operations Center, formerly OpenView), with some enhancements to monitor the virtual layer.

The enhancement comes in the form of a new HP Smart Plug In (SPIs) for Virtualization. This new SPI for Virtualization plugs into HP Operations Manager and delivers the following:

Uses a common methodology to monitor both Physical (dedicated) and Virtual Servers.
Monitors both performance and availability of VM host and guests independent of each other to provide current status
Automates the creation of baselines and setting thresholds to reduces configuration overhead
Auto-discovery and visualization of the virtualized environment—including the dependency between the ESX host system and each guest system and updates service navigator views
Provides a single console to simplify operation tasks. When a metric exceeds a defined threshold it alerts Operators and provides instructions for fixing the problem and/or launch corrective actions automatically or manually
Delivers comprehensive reporting on the short- and long-time behavior for a virtualized system.

The alternative is to use a native tool that came with your virtualization platform or buy a niche point product. Both approaches can be effective for the Virtualization Administration team but does it enable you to drive the cost out of IT Operations? My recommendation is to extend your HP Operations Center deployment to ensure you continue to optimize your cost structure.

Let me know why or why not centralizing your physical and virtual operations into a single console is right for you.

For HP Operations Center, Dennis Corning

Infrastructure Management Software Blog : HP OpenView

Does Virtualization Consolidate Your IT Operations Or Fragment Them?

Is Managing Virtual Servers Just Like Managing Physical Servers?