Andy Isherwood VP, Support & Services kicked off Mainstage.

There are four key areas shown in the picture above. HP announced this week its  IT Financial Management offering. Andy likened ITFM to an ERP system for IT. Information Management magazine wrote an article on HP ITFM.

HP has had offerings in IT Performance Analytics and IT Resource Optimization for awhile. HP Cloud Assure was announced was announced in May 2009, HP Unveils “Cloud Assure” to Drive Business Adoption of Cloud Services

Some key points from his opening remarks:

1. Prepare for coming out of the recession when cutting costs and innovating.
2. Best in class means being good at all four - aligning to the business, taking out costs, increasing efficiency and consolidation.
3. Jetblue, Altec and T-Mobile were the winners of the HP Software Award of Excellence.
4. As an example of the quick ROI companies can get, Altec produced 10% application downtime reduction, 20% faster response time, 15% increase in customer satisfaction and a 300% improve application transaction time in 6 months.
5. Last year we were HP Software, this year HP Software and Solutions. This was the combining HP Software with HP Consulting and Integration. The net result increased our delivery options. In addition to offering software for in-house use, HP now has EDS, SaaS and continues with it Partners
6. HP SaaS business is seven years old this year and has 650 customers.

You can read other coverage of HP Software Universe in the ITOpsBlog. There are a variety of Twitter accounts you can follow:

HPITOps  – Covers BSM, ITFM, ITSM, Operations and Network Management

HPSU09  – show logistics and other information

HPSoftwareCTO

informationCTO

HPSoftware

BTOCMO – HP BTO Chief Marketing Officer

as well as the Twitter hashtag #HPSU09

For HP BSM, Michael Procopio