Date: Thursday, July 30, 2009
Time: 11 am Pacific / 2 pm Eastern / 7:00 pm GMT Daylight Time
Are your applications doing what they are supposed to be doing? Cloud computing, tiered applications, Software as a Service (SaaS) – all add complexity and make that question more difficult to answer.
Customers are finding more business service problems. The result: customer satisfaction and retention is at risk. The good news is that despite declining budgets, you can reduce downtime, increase service levels, and improve user experience quality.
Hear EMA Research Director Julie Craig share the early results of a recent market research survey. You’ll also hear from HP Product Marketing Manager Amy Feldman, who will share customer best practices and success stories.
Register at http://www.enterprisemanagement.com/research/asset.php?id=1506
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Posted
07-27-2009 10:10 PM
by
Michael_Procopio