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HP Software Universe - day 1
Fuel Efficient IT Operations
BSM Evolution: The CIO/Ops Perception Gap
BSM Evolution Paths: Auto Industry Sample
There are a number of ways of populating the service dependency map
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AB/ITSM
Application Management
application performance management
Automated Business/IT Service Management
Bryan Dean
BSM
BSM evolution
Business Service Management
Business Transaction Management
Consolidated infrastructure
HP Software Universe
HPSU09
IT efficiency
IT operations
Las Vegas
Michael Procopio
Mike Shaw
Network management
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HP Software Universe - day 1
by Michael Procopio Today was the first day of Software Universe . I had customer meetings all day today. Here are some interesting items from my conversations. Most said budgets were down in 2009 and will be flat to down in 2010. But a few who were related...
Published
06-16-2009 2:11 AM
by
Michael_Procopio
Filed under:
BSM
,
IT operations
,
IT efficiency
,
Application Management
,
infrastructure management
,
Business Service Management
,
Network management
,
User Experience Monitoring
,
User Experience Management
,
Automated Business/IT Service Management
,
Michael Procopio
,
recession
,
HPSU09
,
HP Software Universe
,
Las Vegas
Fuel Efficient IT Operations
Mike Shaw, BSM Product Marketing. My wife just bought a BMW 118D. The 118D won the "Green Car of the Year" award in 2008 at the New York Auto Show. It does an amazing number of miles to the gallon (km to the litre / miles to the US gallon)....
Published
05-06-2009 1:16 PM
by
adsey007
Filed under:
IT efficiency
,
infrastructure management
,
Business Service Management
,
User Experience Management
,
recession
,
Mike Shaw
BSM Evolution: The CIO/Ops Perception Gap
There are many potential culprits for why IT organizations struggle to make substantive progress in evolving their ITSM/BSM effectiveness. A customer research project we did a few years ago offered an interesting insight into one particular issue that...
Published
04-03-2009 10:31 AM
by
adsey007
Filed under:
BSM
,
IT operations
,
IT efficiency
,
Application Management
,
infrastructure management
,
Business Transaction Management
,
Business Service Management
,
application performance management
,
User Experience Management
,
quality of experience
,
BSM evolution
,
Consolidated infrastructure
,
Bryan Dean
BSM Evolution Paths: Auto Industry Sample
In the last post, Bryan Dean, our research expert in the BSM team, outlined the different ways in which customer evolve towards Business Service Management. In the next few posts, Bryan will give an example of each of the different types of evolution...
Published
02-24-2009 10:24 AM
by
adsey007
Filed under:
BSM
,
IT operations
,
IT efficiency
,
Application Management
,
infrastructure management
,
Business Service Management
,
application performance management
,
User Experience Monitoring
,
User Experience Management
,
quality of experience
,
AB/ITSM
,
BSM evolution
,
Automated Business/IT Service Management
,
Consolidated infrastructure
,
Bryan Dean
There are a number of ways of populating the service dependency map
In a post two weeks on this blog, I listed all the ways that we use service dependency maps (model-based event correlation, service impact analysis, top-down performance problem isolation, SLAs, etc). What can be used to discover service dependency information...
Published
02-03-2009 1:13 PM
by
adsey007
Filed under:
BSM
,
IT operations
,
IT efficiency
,
Application Management
,
infrastructure management
,
Business Transaction Management
,
Business Service Management
,
application performance management
,
User Experience Monitoring
,
User Experience Management
,
quality of experience
Can I get away without using discovery?
When I was at our European HP Software event before Christmas / The Holidays, I spent a good deal of time talking to people about our new product releases and the future of BSM. One customer looked a little worried and said, "wow - you seem to rely...
Published
01-16-2009 9:50 AM
by
adsey007
Filed under:
BSM
,
IT operations
,
IT efficiency
,
Application Management
,
infrastructure management
,
Business Transaction Management
,
Business Service Management
,
application performance management
,
User Experience Monitoring
,
User Experience Management
,
quality of experience
One brand new product and two major enhancements to the BSM stack - Vienna HP Software Universe 2008
Today is the first day of our software user conference here in sunny Vienna, Austria. We just announced a brand new product, and two major upgrades. I'll start with the new product ... HP Operations Manager i (Part of HP Operations Center) is our...
Published
12-09-2008 12:04 PM
by
adsey007
Filed under:
BSM
,
IT operations
,
IT efficiency
,
Application Management
,
infrastructure management
,
Business Transaction Management
,
Business Service Management
,
Network management
,
application performance management
,
User Experience Monitoring
,
User Experience Management
,
quality of experience