Application Management -

Sneak Preview: HP Software Universe - Hamburg

Software Universe is only a few weeks away. We hold this event twice each year, alternating between a United States and European location. The upcoming event is in Hamburg at the Congress Centre Hamburg (CCH) from Wednesday, December 16th – Friday...

Published 11-20-2009 10:16 PM by amyfeldman

Filed under: BSM evolution, Mike Shaw, HPSU09, HP Software Universe, BAC, RUM, Sanjay Anne, BPM, Amy Feldman

The Cloud and your Applications: What is the Impact on Application Management? (Free Webinar)

The Cloud and your Applications: What is the Impact on Application Management? (Free webinar) Are your applications doing what they are suppose to be doing? Can you confidently answer the question, are you cloud assure when it comes to your critical business...

Published 11-19-2009 5:53 PM by amyfeldman

Filed under: Cloud Assure, SaaS, real user monitoring, BAC, Virtualization, RUM, End user monitoring, Diagnostics, EUM

BAC 8.03 release - what's new

by Michael Procopio Release Highlights Service Level Management (SLM) enhancements: SLM now enables customization of the First day of month setting which is used in calculating agreements. A new business rule, EMS Events Availability , calculates status...

Published 10-08-2009 10:56 PM by Michael_Procopio

Filed under: User Experience Monitoring, User Experience Management, quality of experience, announcment, Michael Procopio, real user monitoring, synthectic monitoring, BAC, RUM, system availability management, SAM

Are you reinvesting IT savings? We want to hear your story.

When the recession hit you answered the call. Whether it was through consolidation, virtualization, automation, or other means you found ways to save money in IT. Now comes an equally important part: how are you reinvesting those savings? Because while...

Published 10-08-2009 8:15 PM by Michael_Procopio

Filed under: Virtualization, efficiency, reinvestment, consolidation

RUM the Real User Experience Manager

by Michael Procopio RUM or Real User Monitor is a tool to monitor actual user traffic running over your network. Its part of our EUM or end user management suite. In the area of EUM there are two primary ways to monitor 1/ synthetic , which is covered...

Published 10-07-2009 2:20 AM by Michael_Procopio

Filed under: Application Management, application performance management, User Experience Monitoring, User Experience Management, Michael Procopio, real user monitoring, Business Availability Center, BAC, RUM

Do you have an ITIL problem manager?

by Michael Procopio What do Healthcare, Banking and Managed Service Providers have in common? Well at least the ones I spoke to all had ITIL problem managers. I’ll define problem management then give some examples. What is the role of an ITIL problem...

Published 10-04-2009 4:38 AM by Michael_Procopio

Filed under: Problem Isolation, Service Manager, Problem management, incident management, Problem Manaager

Fighting or friendly, Problem Isolation and OMi

by Michael Procopio In the post Event Correlation OMi TBEC and Problem Isolation What's the Difference , my fellow blogger, Jon Haworth, discussed the differences between TBEC and Problem Isolation. To be consistent, I'll use the acronyms PI for...

Published 09-22-2009 8:27 PM by Michael_Procopio

Filed under: IT operations, Application Management, infrastructure management, application performance management, User Experience Monitoring, Michael Procopio, Problem Isolation, advanced analytics, Business Availability Center, operations manager i series, OMi

Law School Admission Council (LSAC): customer case study

LSAC is a nonprofit organization founded in 1947 to facilitate the law school admission process. Today, however, LSAC has evolved into a cutting-edge technology services provider: its newly updated software application, ACES2, provides data-hosting services...

Published 09-17-2009 9:06 PM by Sanjay,Anne

Filed under: Application Management, BAC, LSAC, case study

Do composite applications really need to be managed?

YES - large-scale applications such as SAP and Oracle Siebel support core business functions. Many build and implement integrations between SAP systems and non-SAP applications such as Seibel using SAP NetWeaver, SOA and/or other middleware components...

Published 09-17-2009 9:04 PM by Sanjay,Anne

Filed under: Application Management, BAC, Siebel, SAP

Broken RSS/ATOM fixed

Thanks to reader Chris who emailed us that our RSS feed was broken. Typical typo with an extra space in the URL. It is now fixed. If you use RSS to read the blog please double check your feed. Thank you for your readership.

Published 09-17-2009 6:32 PM by Michael_Procopio

Freddy Kruger, James Bond and IT Cost Optimization

by Michael Procopio Top 10 Ten ways to improve IT Cost Optimization. Another fun video from Mark Leake, this time with an appearance from Freddy and James. Get the latest updates on our Twitter feed @HPITOps http://twitter.com/HPITOps Join the HP Software...

Published 09-17-2009 5:33 PM by Michael_Procopio

Filed under: IT efficiency, Michael Procopio, IT cost optimization, Top 10

Announcing a New BSM Solution Offering for Virtualization

by Michael Procopio The new offerings include enhancements to HP Server Automation , HP Client Automation , HP Storage Essentials , HP Network Automation , and HP Operations Manager software. According to a recent report from Gartner (1) , "Virtualization’s...

Published 09-01-2009 6:02 PM by Michael_Procopio

Filed under: BSM, IT operations, infrastructure management, Business Service Management, Network management, announcment, Michael Procopio, VMware, systems management, Virtualization, Client Automation, Network Automation, Level 3 Communications, Storage Essentials, Server Automation, Erik Frieberg, NA

Free conference session HP Software Universe Online

by Michael Procopio If you missed HP Software Universe 2009, here’s your chance to get the session information from the comfort of your computer. HP Software Universe Online , offers: · Session PDFs and audiocast recordings to more than 180...

Published 08-14-2009 3:25 PM by Michael_Procopio

Filed under: HP Software Universe, Las Vegas

Webinar - "The Cloud and Your Applications: What is the Impact on Application Management"

Date: Thursday, July 30, 2009 Time: 11 am Pacific / 2 pm Eastern / 7:00 pm GMT Daylight Time Are your applications doing what they are supposed to be doing? Cloud computing, tiered applications, Software as a Service (SaaS) – all add complexity...

Published 07-27-2009 10:10 PM by Michael_Procopio

Filed under: Application Management, User Experience Monitoring, User Experience Management, Cloud Assure, announcment, cloud computing, SaaS, Webinar

HP Business Availability Center 8.02 What's New

by Michael Procopio BAC 8.02 is now generally available. Here are the highlights of what's new. There are also a number of defect fixes in this release. Netuitive integration: Enables integrating Netuitive alarms into Dashboard System Availability...

Published 07-24-2009 1:17 AM by Michael_Procopio

Filed under: Application Management, Michael Procopio, Business Availability Center, BAC

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