In the previous blog, I talked about your Deterrent Score, and mentioned you must multiply it by your Ecosystem Score to get your overall effectiveness. As I mentioned in the May 12 blog, it takes PRACTICE to put such an ecosystem together. In today’s blog, let’s talk about how a deterrent might fit into the ecosystem.
Also, for today’s blog, I had a discussion with two of HP’s top experts on anti-counterfeiting. Jim Colby is HP’s Manager for Packaging and Anti-Counterfeiting Technology, and Dave Kellar is a Technical Expert for Package and Product Anti-Counterfeiting. Dave initiated the conversation, sending a link to XStream Systems, Inc.’s XT250 System that provides Authentication Technology with “See –Through” Vision (see http://www.bpcouncil.com/index.php?sid=10&lang=en&act=page&id=716).
The description states that “drugs can be verified while still in their manufacturer's sealed containers – as the system can scan through opaque plastic, cardboard, and even metal packaging to ensure consumer safety”. This is classified as a “forensic” deterrent—meaning a deterrent that can authentic down to the individual item. However, there has to be an ecosystem around this deterrent—starting off with measuring the material property, comparing the property to the correct data for the product, and receiving the real/fake result.
In addition, there are some issues specific to the type of forensic deterrence offered. For one thing, how sensitive is the technology to the active ingredient? Can different concentrations of reagent be readily differentiated? How often are there false positives? How often are there false negatives? Can the “authentic” amount of active ingredient be spoofed with 1%, 10%, 1000% of the normal amount? By including some of it on the packaging?
The ecosystem issues extend well beyond these questions. Who are the intended authenticators? Inspectors? Retailers? Customers? How will these authenticators be educated to understand what to do when the results indicate a failure? And what of cost? How much does the test cost? How much does the education and training cost? How is the data conveyed from the point of testing to the analysis service? How is data integrity maintained? The comment that “Wholesalers acquire conclusive proof of due diligence and of the authenticity of their inventory” could provide a few liability issues if/when there is a mistake (false positive, or especially false negative). In other words, XStream claims to “prove” authenticity, which in my experience is usually more difficult than proving something is non-authentic (or counterfeit).
Take mass serialization data, for instance. A legitimate number suggests but does not prove authenticity, but a non-legitimate number proves something is wrong. Just because the correct active ingredient is present does not prove the product is legitimate. After all, savvy counterfeiters really do want to get away with it as long as possible without having to change to another product.
I ran these concerns past Jim and Dave. Dave’s feedback was: “The main area of interest for me was the process to check the product through the package, eliminating the risk of used packaging or refills. The main problem is still who would check, as I do not see this system as a consumer overt confirmation. As you stated I do not believe the system could check for fake product salted in with the good or the ingredient added to the package material.” Like me, Dave was excited that the device allows you to potentially check the product through the packaging. This is even more powerful than RFID, which allows you to check the mass serialization information through the outer packaging.
Jim backed this up. He noted “I too am enamored with the concept of 'authenticating' actual product through packaging, and this does take the serialization step farther, but with all the same issues with serialization; namely, how to interpret results.” Jim noted that wholesalers would have difficulty arguing for “having conclusive proof of authentic inventory”. Jim also offered the important observation that “the more complex and costly it is to 'authenticate' a product-- the happier a counterfeiter becomes, because they know very few people will have the means to check and so very few products will actually get checked". Indeed, trying to outspend a counterfeiter is never a good idea.
Based on this example of a very good technology being deployed into a rather challenging ecosystem, we see that the Ecosystem Score is really dependent on much more than technology. It depends on simplicity; that is, ease of training and implementation as much as ease of performing the authentication. It depends on an “impedance match” between what you are trying to prove and what you actually can easily prove. In my opinion, this technology will be very useful in screening large lots by (indepthly) analyzing only a sample of the product. It may be less useful at the item level.
-Steve
Posted
08-17-2008 6:43 AM
by
StevenSimske