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Compuware said Wednesday it has agreed to acquire Web application management vendor Gomez for US$295 million. The transaction is expected to close in November. I read this piece of news with mixed feelings. Despite false statements of Compuware about HP's lack of capabilities in SaaS space, HP SaaS...
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by Michael Procopio RUM or Real User Monitor is a tool to monitor actual user traffic running over your network. Its part of our EUM or end user management suite. In the area of EUM there are two primary ways to monitor 1/ synthetic , which is covered by BPM or Business Process Monitor and 2/ real user...
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by Michael Procopio In the post Event Correlation OMi TBEC and Problem Isolation What's the Difference , my fellow blogger, Jon Haworth, discussed the differences between TBEC and Problem Isolation. To be consistent, I'll use the acronyms PI for Problem Isolation and TBEC to refer to OMi (Operations...
Posted to
Application Management
by
Michael_Procopio
on
09-22-2009
Filed under:
Filed under: IT operations, Application Management, infrastructure management, application performance management, User Experience Monitoring, Michael Procopio, Problem Isolation, advanced analytics, Business Availability Center, operations manager i series, OMi
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LSAC is a nonprofit organization founded in 1947 to facilitate the law school admission process. Today, however, LSAC has evolved into a cutting-edge technology services provider: its newly updated software application, ACES2, provides data-hosting services and online, real-time admission processing...
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YES - large-scale applications such as SAP and Oracle Siebel support core business functions. Many build and implement integrations between SAP systems and non-SAP applications such as Seibel using SAP NetWeaver, SOA and/or other middleware components to support complex business processes. If they fail...
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Date: Thursday, July 30, 2009 Time: 11 am Pacific / 2 pm Eastern / 7:00 pm GMT Daylight Time Are your applications doing what they are supposed to be doing? Cloud computing, tiered applications, Software as a Service (SaaS) – all add complexity and make that question more difficult to answer. Customers...
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by Michael Procopio BAC 8.02 is now generally available. Here are the highlights of what's new. There are also a number of defect fixes in this release. Netuitive integration: Enables integrating Netuitive alarms into Dashboard System Availability Management (SAM) enhancement: SAM administration...
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by Michael Procopio Network World editor Denise Dubie assessed a report by the analyst firm Aberdeen Group in her recent article Application performance management: Keeping an eye on the end-user prize . Her comments mirrored many of those I have spoken with recently who have said their top priorities...
Posted to
Application Management
by
Michael_Procopio
on
07-20-2009
Filed under:
Filed under: Application Management, Business Service Management, Network management, application performance management, User Experience Management, Michael Procopio, HP Software Universe, APM, systems management, real user monitoring, synthectic monitoring
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By Mike Shaw IBM recently made some incorrect claims on their web site about HP's management products. The network side of those claims was handled on our network management blog. I wanted to handle the application management claims here. J2EE Diagnostics Claims IBM claimed that HP ’ s BAC...
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After a break Mainstage split into a Business Intelligence session and a Business Technology Optimization (BTO) session, I went to the later hosted by Robin Purohit, vice president and general manger, Software Products, HP Software & Solutions Here are some bits I found interesting: There are 15M...
Posted to
Application Management
by
Michael_Procopio
on
06-18-2009
Filed under:
Filed under: Application Management, announcment, Michael Procopio, SaaS, HPSU09, HP Software Universe, Las Vegas, Web 2.0, SWFScan, Blackberry, Asset Manager, Service Manager, VMware, RIM, Robin Purohit
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by Michael Procopio Today was the first day of Software Universe . I had customer meetings all day today. Here are some interesting items from my conversations. Most said budgets were down in 2009 and will be flat to down in 2010. But a few who were related to government stimulus said theirs will be...
Posted to
Application Management
by
Michael_Procopio
on
06-16-2009
Filed under:
Filed under: BSM, IT operations, IT efficiency, Application Management, infrastructure management, Business Service Management, Network management, User Experience Monitoring, User Experience Management, Automated Business/IT Service Management, Michael Procopio, recession, HPSU09, HP Software Universe, Las Vegas
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By Mike Shaw, BSM Product Marketing Last year, we did a series of in depth interviews with customers (28 of them, actually). As part of these interviews, we asked if people did proactive user experience monitoring - either using synthetic scripting technology to pretend to be a user, or using a probe...
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My previous BSM evolution postings focused on mega-corporations and large IT organizations with a myriad of personas. In this post, I will contrast the experience of a relatively small IT shop of roughly 30 full time IT operations personnel. Back when the economy was cooking along, an up and coming commercial...
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There are many potential culprits for why IT organizations struggle to make substantive progress in evolving their ITSM/BSM effectiveness. A customer research project we did a few years ago offered an interesting insight into one particular issue that I rarely see the industry address. The research showed...
Posted to
Application Management
by
adsey007
on
04-03-2009
Filed under:
Filed under: BSM, IT operations, IT efficiency, Application Management, infrastructure management, Business Transaction Management, Business Service Management, application performance management, User Experience Management, quality of experience, BSM evolution, Consolidated infrastructure, Bryan Dean
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HP made an announcement about new cloud computing management capabilities today: HP Unveils "Cloud Assure" to Drive Business Adoption . HP currently offers Software-as-a-Service ( SaaS ) for individual management applications such as HP Business Availability Center (BAC) and HP Service Manager...
Posted to
Application Management
by
Michael_Procopio
on
03-31-2009
Filed under:
Filed under: BSM, IT efficiency, Application Management, infrastructure management, Business Service Management, application performance management, Cloud Assure, announcment, cloud computing, Michael Procopio, SaaS