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by Michael Procopio In the post Event Correlation OMi TBEC and Problem Isolation What's the Difference , my fellow blogger, Jon Haworth, discussed the differences between TBEC and Problem Isolation. To be consistent, I'll use the acronyms PI for Problem Isolation and TBEC to refer to OMi (Operations...
Posted to
Application Management
by
Michael_Procopio
on
09-22-2009
Filed under:
Filed under: IT operations, Application Management, infrastructure management, application performance management, User Experience Monitoring, Michael Procopio, Problem Isolation, advanced analytics, Business Availability Center, operations manager i series, OMi
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He’s back. This time, comic genius and Director of Solutions Marketing, Mark Leake, interviews Mark Ferrer, Head of Worldwide Sales for HP Software & Solutions. They give 10 ways to optimize costs using HP Software . The video includes cameo appearances from two screen legends. http://www.youtube...
Posted to
Network Management Center Blog
by
steliodalo
on
09-17-2009
Filed under:
Filed under: Network Automation, Stelio D’Alo, Network Management, Automation, Mark Leake, video, YouTube, IT Operations, Leakerman, HP Software, Mark Ferrer, cost optimization
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by Michael Procopio The new offerings include enhancements to HP Server Automation , HP Client Automation , HP Storage Essentials , HP Network Automation , and HP Operations Manager software. According to a recent report from Gartner (1) , "Virtualization’s impact on the overall IT industry...
Posted to
Application Management
by
Michael_Procopio
on
09-01-2009
Filed under:
Filed under: BSM, IT operations, infrastructure management, Business Service Management, Network management, announcment, Michael Procopio, VMware, systems management, Virtualization, Client Automation, Network Automation, Level 3 Communications, Storage Essentials, Server Automation, Erik Frieberg, NA
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My colleague and consolidated event management guru Jon Haworth has recorded a podcast with Dennis Drogseth of EMA about the benefits of consolidated IT event management. During this 15 minute podcast, Dennis and Jon discuss: Benefits of an integrated approach to IT Operations Key groups, titles, organizations...
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Andy Isherwood VP, Support & Services kicked off Mainstage. There are four key areas shown in the picture above. HP announced this week its IT Financial Management offering. Andy likened ITFM to an ERP system for IT. Information Management magazine wrote an article on HP ITFM. HP has had offerings...
Posted to
Application Management
by
Michael_Procopio
on
06-17-2009
Filed under:
Filed under: IT operations, IT efficiency, Cloud Assure, announcment, cloud computing, Michael Procopio, SaaS, advanced analytics, recession, HPSU09, Las Vegas, IT financial management, Andy Isherwood, ITFM
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by Michael Procopio Today was the first day of Software Universe . I had customer meetings all day today. Here are some interesting items from my conversations. Most said budgets were down in 2009 and will be flat to down in 2010. But a few who were related to government stimulus said theirs will be...
Posted to
Application Management
by
Michael_Procopio
on
06-16-2009
Filed under:
Filed under: BSM, IT operations, IT efficiency, Application Management, infrastructure management, Business Service Management, Network management, User Experience Monitoring, User Experience Management, Automated Business/IT Service Management, Michael Procopio, recession, HPSU09, HP Software Universe, Las Vegas
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by Michael Procopio HP Software Universe is next week, 16-18 June, in Las Vegas. Business Service Management (BSM) will be well represented. In the Business Transaction Management area there are 13 sessions. Most of them are lead by customers. The sessions are listed below. In the Network Management...
Posted to
Application Management
by
Michael_Procopio
on
06-11-2009
Filed under:
Filed under: BSM, IT operations, infrastructure management, Business Transaction Management, Business Service Management, Network management, Consolidated infrastructure, Michael Procopio, HPSU09, HP Software Universe, Las Vegas
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Both HP Software Universe and HP Technology Forum and Expo will occur next week in Las Vegas. What is new this year is attendees of HP Technology Forum can attend a portion for HP Software Universe for a nominal fee. Details are available online or on-site during the registration process. I am very excited...
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My previous BSM evolution postings focused on mega-corporations and large IT organizations with a myriad of personas. In this post, I will contrast the experience of a relatively small IT shop of roughly 30 full time IT operations personnel. Back when the economy was cooking along, an up and coming commercial...
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There are many potential culprits for why IT organizations struggle to make substantive progress in evolving their ITSM/BSM effectiveness. A customer research project we did a few years ago offered an interesting insight into one particular issue that I rarely see the industry address. The research showed...
Posted to
Application Management
by
adsey007
on
04-03-2009
Filed under:
Filed under: BSM, IT operations, IT efficiency, Application Management, infrastructure management, Business Transaction Management, Business Service Management, application performance management, User Experience Management, quality of experience, BSM evolution, Consolidated infrastructure, Bryan Dean
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My family and I picked up a new Brittany puppy this past Thursday with mass excitement mixed with some degree of uncertainty. Yeah, I know what you are thinking: What were you thinking? We took a stable situation and introduced something new and exciting in the hope of improving the overall environment...
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In the last post, Bryan Dean, our research expert in the BSM team, outlined the different ways in which customer evolve towards Business Service Management. In the next few posts, Bryan will give an example of each of the different types of evolution. Over to you Bryan .... _______ About three years...
Posted to
Application Management
by
adsey007
on
02-24-2009
Filed under:
Filed under: BSM, IT operations, IT efficiency, Application Management, infrastructure management, Business Service Management, application performance management, User Experience Monitoring, User Experience Management, quality of experience, AB/ITSM, BSM evolution, Automated Business/IT Service Management, Consolidated infrastructure, Bryan Dean
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In a post two weeks on this blog, I listed all the ways that we use service dependency maps (model-based event correlation, service impact analysis, top-down performance problem isolation, SLAs, etc). What can be used to discover service dependency information? OperationsCenter Smart Plug-ins (SPIs)...
Posted to
Application Management
by
adsey007
on
02-03-2009
Filed under:
Filed under: BSM, IT operations, IT efficiency, Application Management, infrastructure management, Business Transaction Management, Business Service Management, application performance management, User Experience Monitoring, User Experience Management, quality of experience
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I recently mentioned about a whats new webinar conducted on BAC v 8.0. You can now access this on-demand webinar at https://h30406.www3.hp.com/campaigns/2008/events/sw-01-20-09/index.php?rtc=3-2CDASIY Here are some of the questions which came up during the live webinar. Q: When will 8.0 be available...
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When I was at our European HP Software event before Christmas / The Holidays, I spent a good deal of time talking to people about our new product releases and the future of BSM. One customer looked a little worried and said, "wow - you seem to rely on discovery a lot". I guess there are two...
Posted to
Application Management
by
adsey007
on
01-16-2009
Filed under:
Filed under: BSM, IT operations, IT efficiency, Application Management, infrastructure management, Business Transaction Management, Business Service Management, application performance management, User Experience Monitoring, User Experience Management, quality of experience