As I was getting ready to leave yesterday, a colleague stopped by my desk and asked “do you want to be a hero?” That certainly peaked my interest. It turned out we had a customer downstairs in our executive briefing center that wanted some clarification about all the pieces of our stack fit...
Posted to
Infrastructure Management Software Blog
by
pspielvogel
on
10-16-2009
Filed under:
Filed under: TBEC, CMDB, service desk, Peter Spielvogel, OMi, SiteScope, agentless, agents, topology-based event correlation, OMW, Operations Manager on Windows
Virtualization is a hot topic for all our customers. In every customer meeting, we discuss their virtualization plans and how to make sure they are monitoring the virtual infrastructure using the same tools they use to monitor the physical infrastructure. In this blog, I have discussed how to use Operations...
Many SiteScope customers have been asking about the value of adding Operations Manager to their existing SiteScope implementation. Many Operations Manager customers have been asking about how the new SAM Admin helps them manage their SiteScope. The bottom line is that combining agent-based and agentless...
Thank you to everyone who attended the EMA webinar on “What is New in the Not-so-New Area of Event Management: Five Tips to Reduce Incident Resolution Costs” (view the archived webinar by clicking on the link). We had many great questions at the end, some of which we did not have time to...
Posted to
Infrastructure Management Software Blog
by
pspielvogel
on
07-29-2009
Filed under:
Filed under: Operations Bridge, Peter Spielvogel, SiteScope, Dennis Drogseth, HP Operations Manager, incident management, EMA webinar, SPI, HP OMi, cloud computing, smart plug in
Last week I returned from a series of customer meetings on the east coast. During my trip, I met several advanced SiteScope customers, listened to their concerns and showed them what is coming up in the next SiteScope release. One of the customers I visited is a large services firm, which has adopted...
For agentless monitoring, the upcoming version of SiteScope , version 10.1 continues with our theme of innovation. As with OMU 9.0 , most of the changes are incremental, incorporating suggestions from the installed base. Here are some of the new feature highlights. • Capacity improvement - R&D...
What a great start to Software Universe . The keynotes were great, and the speech by Dick Hoyt on “Yes you can!” was inspirational. I had the pleasure of moderating one of the customer roundtable discussions. The topic was Consolidated Event and Performance Management. Ten customers joined...
Posted to
Infrastructure Management Software Blog
by
pspielvogel
on
06-18-2009
Filed under:
Filed under: Operations Center, Business Service Management, BSM, CMDB, virtualization, Peter Spielvogel, Business Availability Center, SiteScope, Software Universe, HPSU09, Consolidated Event and Performance Management, Network Node Manager
There has been some FUD thrown around by one of our competitors about HP’s commitment to our Operations management products. This nameless competitor is calling for HP customers to migrate to this competing suite of BSM products. They even have specific plays for HP OpenView Operations (now called...
Posted to
Infrastructure Management Software Blog
by
pspielvogel
on
06-10-2009
Filed under:
Filed under: BSM, TBEC, Peter Spielvogel, Operations Manager, IT infrastructure monitoring, OMi, SiteScope, topology-based event correlation, rip and replace, OpenView Operations, OM
There is only one week until HP Software Universe in Las Vegas and I can hardly wait. We have lots of amazing track sessions, demo exhibits, roundtable sessions and an overall great opportunity to network with other people excited about HP Software. If you are a SiteScope user, have we got some things...
I have been getting many questions from both customers and colleagues about how Operations Manager and SiteScope work together. This is a very timely topic as we have some new capabilities connecting SiteScope and Operations Manager. Since many readers will not be attending my talk about this topic at...
I just learned that I will be presenting two sessions at Software Universe , which runs from June 16-18 in Las Vegas. The overall theme of the conference is “ focusing on initiatives that can deliver immediate improvements and rapid ROI .” Both of my talks fit squarely within that charter. Here are the...
Posted to
Infrastructure Management Software Blog
by
pspielvogel
on
05-15-2009
Filed under:
Filed under: infrastructure monitoring, Peter Spielvogel, automation, Operations Manager, Operations Orchestration, event management, Ralph Capasso, SiteScope, agentless, Pepperweed, Software Universe, consolidation, automating operations management, agent, Alex Ryals