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by Michael Procopio In the post Event Correlation OMi TBEC and Problem Isolation What's the Difference , my fellow blogger, Jon Haworth, discussed the differences between TBEC and Problem Isolation. To be consistent, I'll use the acronyms PI for Problem Isolation and TBEC to refer to OMi (Operations...
Posted to
Application Management
by
Michael_Procopio
on
09-22-2009
Filed under:
Filed under: IT operations, Application Management, infrastructure management, application performance management, User Experience Monitoring, Michael Procopio, Problem Isolation, advanced analytics, Business Availability Center, operations manager i series, OMi
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by Michael Procopio The new offerings include enhancements to HP Server Automation , HP Client Automation , HP Storage Essentials , HP Network Automation , and HP Operations Manager software. According to a recent report from Gartner (1) , "Virtualization’s impact on the overall IT industry...
Posted to
Application Management
by
Michael_Procopio
on
09-01-2009
Filed under:
Filed under: BSM, IT operations, infrastructure management, Business Service Management, Network management, announcment, Michael Procopio, VMware, systems management, Virtualization, Client Automation, Network Automation, Level 3 Communications, Storage Essentials, Server Automation, Erik Frieberg, NA
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By Mike Shaw IBM recently made some incorrect claims on their web site about HP's management products. The network side of those claims was handled on our network management blog. I wanted to handle the application management claims here. J2EE Diagnostics Claims IBM claimed that HP ’ s BAC...
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by Michael Procopio Today was the first day of Software Universe . I had customer meetings all day today. Here are some interesting items from my conversations. Most said budgets were down in 2009 and will be flat to down in 2010. But a few who were related to government stimulus said theirs will be...
Posted to
Application Management
by
Michael_Procopio
on
06-16-2009
Filed under:
Filed under: BSM, IT operations, IT efficiency, Application Management, infrastructure management, Business Service Management, Network management, User Experience Monitoring, User Experience Management, Automated Business/IT Service Management, Michael Procopio, recession, HPSU09, HP Software Universe, Las Vegas
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by Michael Procopio HP Software Universe is next week, 16-18 June, in Las Vegas. Business Service Management (BSM) will be well represented. In the Business Transaction Management area there are 13 sessions. Most of them are lead by customers. The sessions are listed below. In the Network Management...
Posted to
Application Management
by
Michael_Procopio
on
06-11-2009
Filed under:
Filed under: BSM, IT operations, infrastructure management, Business Transaction Management, Business Service Management, Network management, Consolidated infrastructure, Michael Procopio, HPSU09, HP Software Universe, Las Vegas
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by Michael Procopio, Product Manager, BAC In the world of advanced analytics, two areas that are of interest to the IT management world are: detection of a problem and isolation of a problem. Previously I wrote Advanced analytics reduces downtime costs – detection ; in this post I’ll cover...
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Mike Shaw, BSM Product Marketing. My wife just bought a BMW 118D. The 118D won the "Green Car of the Year" award in 2008 at the New York Auto Show. It does an amazing number of miles to the gallon (km to the litre / miles to the US gallon). Her old car (also a BMW) did about 26 miles per gallon...
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There are many potential culprits for why IT organizations struggle to make substantive progress in evolving their ITSM/BSM effectiveness. A customer research project we did a few years ago offered an interesting insight into one particular issue that I rarely see the industry address. The research showed...
Posted to
Application Management
by
adsey007
on
04-03-2009
Filed under:
Filed under: BSM, IT operations, IT efficiency, Application Management, infrastructure management, Business Transaction Management, Business Service Management, application performance management, User Experience Management, quality of experience, BSM evolution, Consolidated infrastructure, Bryan Dean
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HP made an announcement about new cloud computing management capabilities today: HP Unveils "Cloud Assure" to Drive Business Adoption . HP currently offers Software-as-a-Service ( SaaS ) for individual management applications such as HP Business Availability Center (BAC) and HP Service Manager...
Posted to
Application Management
by
Michael_Procopio
on
03-31-2009
Filed under:
Filed under: BSM, IT efficiency, Application Management, infrastructure management, Business Service Management, application performance management, Cloud Assure, announcment, cloud computing, Michael Procopio, SaaS
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Last week, I posted about VMware’s move toward becoming one of the major infrastructure management vendors . Since then, there has been much dialog about virtualization and the vendors that provide management consoles for virtual servers and their physical counterparts. Virtualization.info responded...
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I read an interesting blog post on virtualization.info that discussed how “ VMware is becoming an infrastructure management company .” It walks through all their recent acquisitions and how these may point to a long-term goal of a much larger market presence. This, combined with overall market trends...
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Virtually every customer that I have studied has a critical moment in their BSM evolution where they realize the need for viewing , measuring and reporting business service performance in a business-relevant way. We could discuss the technical complexities of integrating service model discovery, end...
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In the last post, Bryan Dean, our research expert in the BSM team, outlined the different ways in which customer evolve towards Business Service Management. In the next few posts, Bryan will give an example of each of the different types of evolution. Over to you Bryan .... _______ About three years...
Posted to
Application Management
by
adsey007
on
02-24-2009
Filed under:
Filed under: BSM, IT operations, IT efficiency, Application Management, infrastructure management, Business Service Management, application performance management, User Experience Monitoring, User Experience Management, quality of experience, AB/ITSM, BSM evolution, Automated Business/IT Service Management, Consolidated infrastructure, Bryan Dean
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In a post two weeks on this blog, I listed all the ways that we use service dependency maps (model-based event correlation, service impact analysis, top-down performance problem isolation, SLAs, etc). What can be used to discover service dependency information? OperationsCenter Smart Plug-ins (SPIs)...
Posted to
Application Management
by
adsey007
on
02-03-2009
Filed under:
Filed under: BSM, IT operations, IT efficiency, Application Management, infrastructure management, Business Transaction Management, Business Service Management, application performance management, User Experience Monitoring, User Experience Management, quality of experience
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I bought my copy of TurboTax over the weekend. While waiting in the long checkout line, it occurred to me that the United States tax code has several similarities to IT infrastructure management. Let me explain. At the beginning, there was a needs assessment, planning process, growth forecast, and then...